Community Support Worker

2 weeks ago

Toronto, Canada LOFT Community Services Full time

**DATE**:March 16th, 2023

**LOCATION**:Toronto, ON - 416 Community Support for Women

**COMPENSATION**:$23.79/Hour

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 13,969 annually and providing 1,788 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Relief, **Community Support Worker.**

**JOB SUMMARY**:
As a Community Support Worker, you will be part of a team that coordinates a support network and linkages for adults with serious mental health, health, and addiction challenges. You will provide one on one case management support for clients in the community on a daily basis. A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity, and self-respect. The role will require direct service and support to clients in area such as housing, daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.
- Note: Crisis services support in the Drop-in program may be required. Occasional evening and weekend and on call hours may be required. Frequent travel will be required._

**WHAT YOU WILL DO**:

- Assists clients in the development and implementation of a care plan tailored to the client’s needs and issues designed to improve quality of life. Identify and refer to resources specific to those needs and issues
- Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers
- Develop and facilitate groups designed to support life skill development. Evaluate outcomes and respond to participant feedback.
- Provide supportive counselling or referral and linkages to health care, programs, or service providers
- Provide crisis management/intervention and assist in the development of crisis plans for clients
- Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles
- Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favorably on the organization.

**WHAT YOU BRING**:
Must Haves
- Completion of degree in social services/human services or equivalent
- Minimum 3 years of experience in providing support to the client population including those with mental health, health &/or addiction challenges
- Knowledge and ability to work within a Harm Reduction framework, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with clients on goals/priorities
- Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills
- Group counselling related to mental health, addictions, and related issues
- Good oral and written communication skills and computer literacy, including MS word and Excel
- Counselling, responding and assessment skills
- Knowledge of community resources and supports
- Ability to work effectively as part of a team and interact with workers from a variety of agencies

Nice-to-Haves
- Creativity and flexibility to approaches
- Knowledge of other languages is an asset.
- Understanding of cultural competency and anti-oppression framework
- Reflective of a multi-barriered group, as serviced by the program, a strong asset

We believe there are many different ways of developing skills, and we love diverse
experiences So even if you don’t “tick all the boxes” but think you’d thrive in this role, we encourage you to apply.

***:
**WHAT WE OFFER**:

- A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
- Defined Benefits Pensions Plan
- 24/7 Employee Assistance Program
- E-learning program available all year round
- Starting vacation time above minimum standard,
- Additional paid personal and paid sick days
- Professional development budget available to help you nurture and shape your career
- Corporate Gym membership rate with GoodLife Fitness
- Access to Perkopolis, a comprehensive corporate discount program
- Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
- Tuition reimbursement program
- Maternity-leave top up program

**_
Note: _**_All New LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT’s Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles. _

**_

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