Community Relations Coordinator

1 week ago

Smiths Falls, Canada Home and Community Care Support Services South East Full time

Company Bio
Home and Community Care Support Services South East is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement.

These organizations were previously known as Local Health Integration Networks (or "LHINs") at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.

Home and Community Care Support Services South East is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better-connected care with health care providers working as one coordinated team in Ontario Health Teams.
The south east region extends from Brighton on the west, to Prescott and Cardinal on the east, north to Perth and Smiths Falls, and back to Bancroft. The boundaries are for funding and planning purposes only. Residents of the Home and Community Care Support Services South East can seek health care services wherever they prefer, inside or outside these boundaries.

Position Summary
CARE AND BE CARED FOR - THIS IS YOUR HOME

Are you interested in administering, coordinating and maintaining the SouthEastHealthline.ca information and referral database? Are you a passionate self-starter with strong written and verbal communications skills? Are you ready to provide professional expertise to support a wide range of community relations and digital communications activities?

If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals.

Home and Community Care Support Services South East is looking for a Community Relations Coordinator to help maintain our online database with nearly 3,000 local service listings.

Supporting the Senior Manager, Communications, the Community Relations Coordinator is responsible for ensuring that service listings are easily accessible, reliable and up to date in order to help connect people with health service supports available throughout the south east region.

What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Hybrid position with flexible work location [this position can be located at any of the four Home and Community Care Support Service South East offices - Belleville, Kingston, Brockville or Smiths Falls]

What must you have?
- Post-secondary degree or diploma in Public Relations, Communications, Journalism or Marketing and/or Information Science or equivalent combination of education and experience
- 3 + years’ progressive experience in information management and working knowledge of database management practices and web publishing, preferably in a health care setting
- Valid Ontario driver’s license and access to insured reliable vehicle required
- Competence in desktop publishing and web maintenance software are an asset
- Information and Referral (I&R) designation an asset

We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What will you do?
Development and maintenance of SouthEastHealthline.ca
- Administer SouthEastHealthline.ca, our information and referral database, including overall site maintenance, upgrades, recording updates and providing guidance on navigating, searching and leveraging SouthEasthealthline.ca
- Lead database expansion opportunities by making contact with, obtaining authorization, setting up user accounts, verifying information entered by organizations into the database and entering agency profile information
- Provide orientation and training on information and referral to Home and Community Care Support Services South East Access Centre staff.
- Assist staff with information needs as requested, including supporting other areas of Home and Community Care Support Services as a data/content liaison for special projects
- Work with the provincial healthline.ca team to develop mini
- and micro-sites for SouthEasthealthline.ca, including maintenance, upgrades and analytics reporting
- Serve as the Home and Community Care Support Services South East representative for provincial healthline.ca working groups
- Develop feedback tools, monitoring website usage and providing statistics for management reporting and in order to identify recommended enhancements and/or regular modifications

Community presentations
- Supports and/or participates in various community activities such as public presentations, open houses, information health fairs, etc.
- Deliver educat

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