Sea Logistics Operational Care Team Lead

2 months ago

Mississauga, Canada Kuehne+Nagel Full time

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga is looking for a new Sea Logistics Operational Care Team Lead to join our Sea Logistics team.
** Your Role**: As Team Leader of the Operational Care team, you are responsible to support your team to deliver an extraordinary customer experience. You and your team are responsible for overseeing all daily activities related to the transportation and movement of goods, including Pharmaceutical products and dangerous goods, from the port to the final destination. Your role is focused on operational excellence enable by timely dispatch, resolving operational issues and handling escalations. All of which are supported with clear KPI's. You act as first level support and lead and train new and existing staff on operational procedures and standards to ensure quality service. Your goal is to deliver an extraordinary customer and employee experience and ensure transparency and neutrality of the OCC performance towards all Canadian branches.
** Your Responsibilities**:

- Work closely with the OCC CS and notify in case of holds, delays and deviations
- Overseeing the timely execution of daily tasks including, but not limited to processing delivery confirmation of cargo to OCC Customer Service Team.
- Provide Support to GSC Team for missing information/details for including Delivery Codes, contact information, etc.
- Lead Operational staff with day-to-day operations, act as first level escalation for problem solving.
- Ensure compliance with internal working instructions
- Identify problems in the processes/systems and take necessary corrective actions
- Conduct BP audits to ensure compliance of company policies and procedures
- Troubleshoot customs and SSL line holds, ensuring efficient resolution of issues.
- Onboard new talent to the team by ensuring they are confident to perform within the role.
- Monitoring reports on a daily basis for missing events, E-documents, and dispatch/ pick up of containers.
- Review notice of arrival documents to ensure compliance with Canadian legislation
- Follow policies, procedures and standards to ensure compliance with all regulations pertaining to Pharmaceutical and Dangerous Goods products.
- Ensure 100% compliance on Code of Conduct
- Other duties may be assigned by the company

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Your Skills and Experiences**:

- Degree in supply chain management or similiar field preferred
- +3 years' experience in the Freight forwarding, Supply Chain, Logistics, Transportation industry experience is required.
- Managerial experience of operational department preferred
- Certified CIFFA, CITT or equivalent required - Advanced computer skills, including full proficiency with Microsoft 365 required

**Good Reasons to Join**: There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-HYBRID

**About Kuehne+Nagel***

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Canada Talent Acquisition

  • Sea Logistics Operational Care Specialist

    3 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Sea Logistics Operational Care Specialist to join our Sea Logistic team. ** Your Role**: As our Sea Logistics Operational Care Specialist, you are responsible to manage all day-to-day...

  • Sea Logistics Operational Care Specialist

    4 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Sea Logistics Operational Care Specialist to join our Sea Logistics team. ** Your Role**: As our Sea Logistics Operational Care Specialist, you are responsible to manage all day-to-day...

  • Sea Logistics Operational Care Specialist

    4 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    JOB DESCRIPTION Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Sea Logistics Operational Care Specialist to join our Sea Logistics team. Your Role As our Sea Logistics Operational Care Specialist, you are responsible to manage all...

  • Sea Logistics Operations Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Kuehne+Nagel Full time

    Kuehne+Nagel, a leading logistics organization, is seeking an experienced Sea Logistics Operational Care Specialist to join our team in Mississauga. This role offers the opportunity to work with a dynamic global organization and contribute to operational excellence.Job DescriptionWe are looking for a highly skilled professional to manage all day-to-day...

  • Sea Logistics Operational Care Specialist

    6 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Operational Care Specialist to join our Sea Logistics team. ** Your Role**: As the operational care specialist, you will oversee all day-to-day logistic activities required for the...

  • Sea Logistics Operational Care Specialist

    2 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga is looking for a new Sea Logistics Operational Care Specialist - Broker Handover to join our Sea Logistics team. ** Your Role**: As part of the Broker Handover team you are responsible to make sure that all...

  • Sea Logistics Operational Care Specialist

    6 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Sea Logistics Operational Care Specialist - Broker Handover to join our Sea Logistics team. ** Your Role**: As part of the Broker Handover team you are responsible to make sure that...

  • Sea Logistics Operational Care Specialist

    6 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Sea Logistics Operational Care Specialist to join our Customs Broker Handover team. ** Your Role**: As the operational care specialist, your goal is to ensure all documents are accurately and...

  • Sea Logistics Pricing Specialist

    6 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Sea Logistics Pricing Specialist to join our Sea Logistics team. ** Your Role**: The Sea Logistics Pricing analyst will be responsible for supplying quotes and /or costs for inquiries from...

  • Sea Logistics Pricing Specialist

    6 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Pricing Specialist to join our Sea Logistics team. ** Your Role**: As the Sea Logistics Pricing Specialist, you will be responsible for supplying quotes and/or costs for inquiries from new...

  • Sea Logistics Accounts Payable Specialist

    6 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga Branch is looking for a new Accounts Payable Specialist to join our Sea Logistics team. ** Your Role**: As our Accounts Payable Specialist, you will perform several accounting responsibilities to support our...

  • National Sea Logistics Pricing Manager

    2 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Are you ready for a new and exciting leadership opportunity with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Missisuaga site is looking for a new National Pricing Manager to join our Sea Logistics team. ** Your Role**: As the National Pricing Manager, you play a critical role in ensuring our continued success as...

  • Sea Logistics Process Excellence Specialist

    1 month ago

    Mississauga, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Sea Logistics Process Excellence Specialist to join our Sea Logistics team. ** Your Role**: As our Sea Logistics Process Excellence Specialist you will manage the process excellence function...

  • Sea Logistics Process Excellence Specialist

    1 month ago

    Mississauga, Canada Kuehne+Nagel Full time

    Sea Logistics Process Excellence SpecialistMississauga, Ontario, Canada | Frachttransport und Kundenservice | Vollzeit | CA2121671Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga site is looking for a new Sea Logistics Process Excellence Specialist to join our Sea...

  • Sea Logistics Invoicing Specialist

    3 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga Branch is looking for a new Invoicing Specialist to join our Sea Logistics team. ** Your Role**: As our Invoicing Specialist, you will be responsible for performing invoices for our customers and complete...

  • Sea Logistics Accounts Payable Specialist

    6 months ago

    Mississauga, Canada Kuehne+Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga Branch is looking for a new Accounts Payable Specialist to join our Sea Logistics team on a 14 month contract. ** Your Role**: As our Accounts Payable Specialist, you will perform several accounting...

  • Lead Pricing Strategist for National Sea Logistics

    3 weeks ago

    Mississauga, Ontario, Canada Kuehne+Nagel Full time

    National Sea Logistics Pricing ManagerMississauga, Ontario, Canada | Freight Forwarding and Customer Service | Full-time | req120209The opportunity to drive strategic growth in the global logistics industry has never been more promising. As a National Pricing Manager at Kuehne+Nagel, you will play a pivotal role in shaping our Sea Logistics team's success as...

  • National Sea Logistics Pricing Manager

    1 month ago

    Mississauga, Canada Kuehne+Nagel Full time

    National Sea Logistics Pricing ManagerMississauga, Ontario, Canada | Frachttransport und Kundenservice | Vollzeit | req120209Are you ready for a new and exciting leadership opportunity with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Missisuaga site is looking for a new National Pricing Manager to join our Sea...

  • Logistics Route Operator

    3 weeks ago

    Mississauga, Ontario, Canada Great Team Logistics Full time

    Great Team Logistics is seeking a skilled and experienced Logistics Route Operator to join our team. The successful candidate will be responsible for planning and executing routes to minimize fuel consumption and carbon emissions.About the RoleWe are offering a competitive salary of $55,000 per year, paid in weekly installments of approximately $1,058. This...

  • Logistics Operations Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Kuehne+Nagel Full time

    We are seeking a talented Sea Logistics Operational Care Specialist to join our Sea Logistics team at Kuehne+Nagel. As a key member of our team, you will be responsible for managing all day-to-day activities for the transportation of goods, including Pharmaceutical products and dangerous goods, from port of destination to final consignee. Your primary goal...