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Technical Consultant

4 weeks ago

Markham, Canada EXOCLOUD Full time

**_Job Description_**:
**As we undergo a major expansion to grow new businesses in the SMB market, we are looking for an ambitious self-starter who thrives in a fast-paced environment. The overall responsibilities of a Technical Consultant are to provide technical support to customers and achieve a high level of customer satisfaction.**:
***
**_Desired Skills and Experience_**:
**- Excellent verbal and written communications skills**
**- Post-secondary program completion preferred**
**- MCSE Server Administrator or equivalent certification**
**- Minimum 3 years IT experience**
**- Understanding and experience with HyperV and VMware virtualization technologies**
**- Knowledge and experience with Cisco hardware and software**
**- Excellent knowledge of Windows Server 2003/2008/2012, Exchange Server 2003/2007/2010/2013, Office 365 and related products**
**- Solid understanding of IP networks and all related elements**
**- Knowledge of various scripting languages**
**- Knowledge and understanding of Windows XP/Vista/7/8**
**- Demonstrated superior customer service skills**
**- Desire to learn and a passion for technology**:
***
**_Responsibilities_**:
**- Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services**
**- Analyze and resolve technical problems for established networks**
**- Install and configure computer hardware, including switches and servers**
**- Create custom scripts for various network and server-related tasks**
**- Manage and diagnose problems with virtual machines**
**- Troubleshoot and repair desktop equipment and software**
**- Support the roll-out of new hardware and software to clients**
**- Provide network documentation, training and guidance, to orient clients on the use of their hardware and software**
**- Document problems and resolutions for future reference**
**- Assisting in the development of junior technicians**
**- Potential to manage a dedicated client base and communicating across departments**:
***
**_We offer_**:
**- Great opportunity to grow**
**- Competitive base salary and commission**
**- Comprehensive and highly flexible benefits program to all team members starting day one**
**- Flexible work schedules**
**- A dynamic work environment**
**- Various technical training opportunities**:
**HOW TO APPLY**:
*

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