Ancaster New Home Sales Customer Service Rep
5 months ago
Job Title: New Home Sales Customer Service Representative (FULL or PART TIME)
**Duties**:
- Provide accurate information about products, services, and company policies
- Assist customers with placing orders, processing returns, and resolving issues or complaints
- Maintain customer records and update information as needed
- Collaborate with Service departments to ensure customer satisfaction
- Follow up with customers to ensure their needs are met and provide additional assistance if required
- Stay updated on product knowledge and industry trends to better serve customers
**Requirements**:
- Excellent communication skills, both verbal and written
- Autocad Experience would be an asset to make changes to floor plans
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Previous customer service experience preferred but not required
- High school diploma or equivalent required, college degree a plus
We offer competitive pay, a supportive work environment, and opportunities for growth within the company. If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.
To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in this position.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20 - 40 per week
**Salary**: $15.50-$20.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Ancaster, ON L9K 0K4: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (required)
Work Location: In person
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