Guest Services Administrator

6 days ago

Ancaster, Canada Massage Addict ANCASTER Full time

Job Title: Guest Service Administrator

Here we grow again

Massage Addict in Ancaster is looking for another part time Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire to contribute to the clinic’s growth.

Hours of Operation
Monday - Friday 9am - 9pm
Saturday - 9am - 5pm

Sunday - 10am - 4pm

Massage Addict is Canadian owned and Canada’s first and largest membership-based massage therapy provider with over 100 clinics across the country. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy, chiropractic, reflexology and acupuncture treatments.

**Responsibilities**:

- Provide outstanding client service; answering telephone calls and booking appointments
- Welcome clients by greeting and orienting them to the Clinic upon arrival
- Maintain a working knowledge of all Massage Addict services
- Provide administrative support to the Clinic; forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, and following all sanitation protocols.

Requirements & Qualifications:

- Experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
- Superior verbal communication and telephone skills
- Professional attitude, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast paced environment
- Access to reliable transportation
- We offer a professional, FUN team environment with caring and kind staff. Our team is passionate about helping people. You will receive wage, plus bonus and special staff pricing on all our products and services. Enjoy working in a safe, clean, beautiful clinic environment with great clients and staff._

You’ll find us in the busy Longo’s plaza at 1179 Wilson Street West in Ancaster.

We look forward to meeting you

**Job Type**: Part-time

**Benefits**:

- Casual dress
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- customer service: 2 years (required)

Work Location: In person

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