Maintenance
3 months ago
The Maintenance has “heart”. Bringing seasoned experience in building (preferably Hotel) operations, management and general trades / maintenance work, s/he is truly dedicated to our guest’ experience, and takes great pride in presenting and maintaining outstanding property appearance and condition - inside and out. S/he is proactive in their approach to managing property condition, cleanliness and appearance; is diligent with inspections, walk through and preventative-maintenance programs; and effectively utilizes hotel and department resource in that effort. S/he is a team player, engaged member of the leadership team, and works diligently and continuously on “the little things” -- valuing an exemplary quality of work.
**The Position**:
The Maintenance person is ultimately responsible and accountable for the overall condition and upkeep of the property and building, including but not limited to its mechanical systems, pool, life-safety and other building systems; property PM and PM Programs, general maintenance, and appearance / general upkeep of the asset itself. The position is also responsible for working with Hotel leadership on capital / project planning, vendor procurement & relations, inventory, cost and labour management for the department - as well as other key components of a department-head position.
**The Role**:
The Maintenance is hands-on and is “on the floor” leader who takes ownership of their property at all times. This is a Monday to Friday position, with an emergency on-call requirement. Key duties and responsibilities of the position include, but are not limited to:
- Walk through and Inspections_
1. Conducting daily full-building and property-exterior walk through to identify and address any and all areas of opportunity to improve condition, appearance, functionality (of equipment specifically) and general safety and security.
2. Ultimately responsible for weekly detailed building inspection (by area), and preparation of necessary action plans to address deficiencies.
3. Conduct daily mechanical systems / areas and equipment inspections to identify and address any deficiencies or irregularities in a timely fashion - either within the department or with approved use of outside vendors.
4. Maintain pool / hot tub operations standards, including but not limited to conducting required pool maintenance and chemical balance/checks, safety and quality inspections, and equipment upkeep.
5. Conduct routine inspection of kitchen area: including but not limited to fixtures and equipment, and address any operating issues in a timely fashion.
6. Meet with GM daily to discuss and plan work assignments, project plans, resource procurement, PM, and general program / operational improvements,
Preventative Maintenance
1. Ownership of the Hotels’ Preventative Maintenance Program; including but not limited to that involving, Guestrooms, Public Areas, Back of House, Building Systems & Equipment, and Life Safety Systems.
2. Ownership of the Hotels’ Condition Inspection Program, including but not limited to those involving, its Guestrooms, Public Areas, Back of House and Exterior.
3. Ownership of the Hotels’ Work Order Program, including reporting, tracking, resolution-plans and work schedules.
3. Ownership of Grounds Maintenance and appearance, including general upkeep and presentation, lawn-care maintenance, snow removal and other exterior-care and improvement projects.
3. Maintain up-to-date room/area check-off lists for all inspections, PM and other maintenance projects, to ensure completion of the building or area in approved time frame.
4. Personally conduct additional PM work from rotating weekly, quarterly, semi/annual project lists each day.
16. Ensure adequate and consistent third-party PM is conducted on building equipment and system infrastructure. Liaise with vendors as needed to ensure S/A schedule is maintained.
- Rooms Management_
1. Ownership of all current out of service rooms in the building, to ensure rooms are sell able in a timely fashion.
2. Communicate effectively and consistently with HSKP and Front Office pertaining to rooms management issues - including OOO rooms and time frame for repair and return to inventory.
- Exterior & Grounds Maintenance:_
1. Ultimately responsible for the building exterior and grounds maintenance (and appearance). This includes personal ownership of the grounds (garbage/debris around the property), and upkeep / seasonal tasks including (but not limited to) lawn-care, weeding, sweeping, ground-floor window cleaning, snow removal and salting.
- Team Leadership and Labor Cost_
1. Consistent and effective training and coaching of maintenance staff, and ultimately accountable for their work product, quality, efficiency and overall work performance.
2. Effectively scheduling and assigning work (cleaning, maintenance, exterior-care, PM or other) tasks to maintenance staff so as to effectively manage labor cost and optimiz
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