Research Coordinator

2 weeks ago

Waterloo, Canada University of Waterloo Full time

Overview:
Representing over 33,000 students, the Waterloo Undergraduate Student Association advocates for the needs of its members to make their end-to-end post-secondary career a meaningful and positive experience through intentional connections. As WUSA continues to expand its scope for supporting students, the importance of making decisions and providing services need to be through intentional quality research. The Research Coordinator is responsible for obtaining the information and data that underlie and inform evidence-based planning of WUSA services and programs that enhance the student experience. The Research Coordinator is accountable to the Research Analyst for designing and facilitating the logístical implementation of research projects to ensure that quality data and student feedback is being collected at regular intervals throughout the year to inform strategic planning

**Responsibilities**:
Supports organization-wide projects, advocacy and goals by conducting high-quality research and evaluation.
- Develops appropriate and timely process and outcome evaluation plans, data gathering methods, analysis and use of the results to support continuous program improvements
- Manages, and conducts ongoing, timely evaluation to determine the effectiveness of WUSA programs and services
- Designs and implements qualitative and quantitative research projects including interviews, surveys and focus groups
- Analyzes quantitative and qualitative data to articulate data trends and outcomes
- Analyzes current WUSA data collection systems and evaluation processes to identify trends and opportunities for streamlining
- Facilitates surveys and feedback mechanisms for WUSA co-op students, part-time staff and volunteers
- Develops and maintains a systematic process for completing research requests in a timely manner
- Develops research methods and practices that allow for broad ranging consultation with students-at
- large on priority research areas of WUSA

Engages with all departments within WUSA to develop and implement research projects aligned with organizational strategic and operational goals
- Participate in regular meetings with WUSA departments to develop research systems and plans that are connected to organizational priorities
- Supports indicator development and ongoing reporting for WUSA's operational and strategic measures
- Prepares annual and customized reports and presentations for WUSA senior leadership and relevant departments
- Analyzes trends and patterns in WUSA’s performance over time using various benchmarks and comparative data
- Prepares standard and customized reports to support planning and evaluation activities
- Completes research reports outlining the full scope of the research requested along with multiple recommendations for future steps
- Uses external data from a variety of sources, in combination with institutional data to prepare analysis and reports that addresses research questions

Communicates research findings to support the development of actionable recommendations
- Develops accurate reports and presentations to convey complex information in an understandable and compelling manner.
- Develops reports, summaries and relevant data visualizations (graphs, presentations) to inform evidence-based decision-making at WUSA
- Ensures data and information is placed into the proper context combining WUSA data with both qualitative and quantitative environmental/external data and appropriate narrative.
- Supports the development of presentations and briefing notes at internal and external meetings or conferences.
- Presents data analytics in an efficient and easily understandable way to a wide variety of audiences and users, using various reporting formats and web technologies
- Utilize research results to develop actionable recommendations for departments within WUSA
- Regularly communicates with the Stakeholder Relations Officer and Equity Specialist on research priorities relating to specific stakeholders and student groups

Understand and applies current, relevant research methods and trends
- Maintains a clear understanding of the characteristics of current students including their preferences with respect to completing surveys, questionnaires, and other research instruments
- Keeps current with respect to best practices in research and evaluation methodologies, as well as trends in communicating with students and relevant stakeholders
- Investigates new data analysis tools, systems and practices for enhancing program evaluation within WUSA
- Develops productive, collaborative working relationships with relevant colleagues and campus partners.
- Develops and maintains communication with other post-secondary student unions and associations to accomplish research projects
Supervises Student Staff and Supports their Development
- Hires, trains and manages a team of student employees to help with data analysis, research, and report writing
- Implements an effective recruitment

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