Coordinator, International Agreements

3 weeks ago

Waterloo, Canada University of Waterloo Full time

Overview

The Coordinator, International Agreements is responsible for the coordination and administration of the University of Waterloo’s international agreements stewardship process in support of the University’sinternationalization strategies and goals. Working with the Manager, International Agreements, the

Coordinator drafts, reviews, negotiates and stewards contracts/agreements, and is responsible for the ongoing development and implementation of process improvements. The Coordinator implements team projects and processes, helps to ensure due diligence and acts as a subject matter expert in relation to agreement administration and process improvement. The Coordinator plays a key role in strengthening and maintaining relationships with internal stakeholders and partner universities andorganizations worldwide.

Responsibilities

International Agreement Stewardship and Administration

· Coordinates and maintains accurate and consistent international agreement records and information 

· Stewards a variety of agreement types through efficient workflow processes including assessment, consultation, drafting and negotiating, internal review, finalizing and executing, monitoring and reporting

· Monitors and provides action when required through the lifetime of an agreement 

· Acts as a subject matter expert on international agreement types, classifications, templates and processes

· Assesses agreement requests, provides recommendations, and executes next steps.

· Assists the Manager, International Agreements in the consultation and negotiation of agreements 

· Prepares and reviews standard draft agreements 

· Oversees the preparation of finalized agreements and the routing of agreements for signature

· Communicates to the University community when new/renewal agreements are executed

· Ensures accurate and consistent international agreement records and information.

· Manages the CRM updating and improvement processes, including leading small-scale improvement projects to help ensure agreement information/data are prepared in a timely manner

· Develops and prepares ad hoc and scheduled reports 

· Responsible for the overall management of the team’s shared email account

· Researches, maintains knowledge and effectively communicates information related to University and partner policies and procedures, agreement administration best practices and common contract terms and language

· Helps to ensure complete and accurate documentation is maintained during agreement stages, including negotiations, for due diligence purposes

Agreement Review

· Reviews and negotiates draft agreements, interprets contract terms and language, and provides detailed editorial support to Manager, International Agreements

· Proofreads draft agreements

· Finalizes, proofs and formats draft agreements


Process Development and Implementation

· Acts as a subject matter expert in agreement stewardship processes and continuous improvement 

· Leads the implementation of process improvement projects, ensuring efficient and effective agreement stewardship and administration while helping to ensure close collaboration and effective communication within WI and with University stakeholders 

· Plays a key implementation role and maintains ongoing expertise related to the client/business process management software employed by Waterloo International 

· Plays a coordination role on special projects related to international agreement administration and partnership building


Relationship Building

· Employs strong intercultural communication skills to build and maintain effective working relationships with key contacts at partner universities and organizations and within the University 

· Plays a lead client service role in responding to inquiries and information requests from partner universities and organizations and the University community

· Engages and supports University stakeholders operationalizing activities under international agreements

· Represents WI and the University of Waterloo at meetings, workshops, and conferences.

· Works closely with members of Waterloo International (in particular, the International Relations

· Managers) as well as other University departments, to address agreement questions, problem solve issues, and collaborate on furthering partnership goals

· Performs other duties as assigned

Qualifications

· Bachelor’s degree or equivalent education and experience. Master’s degree and/or professional designation preferred.

· 3 years contract/agreement management or related administrative experience

· 1-2 years process improvement experience

· Experience working in intercultural and/or international settings 

· Direct experience with client relationship and/or records management software

· Contract/agreement review and negotiation experience highly desirable

· Progressive experience in a university environment preferred

· Project management experience 

· Familiarity with student mobility programming a strong asset

· Proven strength in relationship building and partnership management 

· Exceptional intercultural communication skills with ability to apply diplomacy and tact while working with a variety of stakeholders from diverse backgrounds

· Demonstrated critical thinking, judgement and decision-making skills

· Excellent oral and written communication skills 

· Established research and analytical skills.

· Demonstrated time-management skills with ability to work in a high-volume environment with competing deadlines

· Exceptional attention to detail 

· Outstanding organizational abilities

· Strong knowledge and/or application of process improvement techniques

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