Billing Coordinator

4 weeks ago


Waterloo, Canada The Erb Group of Companies Full time

**Job title**:Billing Coordinator

**Position Type**:Baden

**Shift Hours**: Monday to Friday; 8:00am-4:30pm

**Compensation Range**:$18.46 - 24.06

**We Bring Food to Your Family’s Table**

The Erb Group of Companies is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 63 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

**What Will You Do?**
- Responsible for the rating of customer shipments as assigned by supervisor.
- Understanding of Customer Portals ie BluJay.
- Be aware of month end deadline procedures and assist in the department's monthly clean-up of unrated pros.
- Take on extra responsibilities during vacation time within the department.
- Willing to learn all aspects of the Billing Department
- All other duties as required.

**Who Are We Looking For?**
- Computer skills in Microsoft Office is required, AS400 experience is an asset.
- Accuracy and attention to detail; working in a fast-paced environment
- Ability to meet deadlines and multitask.
- Team player with a positive attitude
- Good communication skills as customer service are a priority
- Geographical knowledge would be an asset
- Proven mathematical skills would be an asset
- Good understanding of Customer Portals i.e. BluJay
- Good understanding of Erb customer base

**Your Cool Work Perks**:

- Benefits available from day 1_
We’re motivated by doing business with good people and hiring them too.
- Company paid health insurance plans (health, prescription, dental and vision)
- Company paid group life insurance and optional life insurance
- Company paid accident and serious illness benefits
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- 20 massages per calendar year
- TFSA, RRSP & RESP savings plans with company match contributions
- Profit-sharing opportunity
- Referral bonus program
- Safety shoe voucher
- Uniform and annual tool allowance for apprentice and mechanic technicians
- Corporate discounts with Josslin Insurance and Goodlife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

**How To Make Your Next Cool Move**
- We thank all those who apply. Only those selected for further consideration will be contacted._
- _______

**Appellation d’emploi : Coordinateur de la facturation**

**Emplacement : Baden**

**Mode de travail : Du lundi au vendredi, de 8h00 à 16h30**

**Horaire de travail : 18.46 - 24.06**

**Nous livrons vos aliments jusqu’à votre table**

Le groupe d’entreprises Erb est l’un des plus grands fournisseurs privés de services de transport frigorifique en Amérique du Nord. Spécialiste du transport à température contrôlée d’aliments périssables partout au Canada et aux É.U., le Groupe Erb est fier d’assurer la livraison à temps et la protection des marchandises. Il s’agit d’une entreprise familiale qui cumule plus de 63 ans d’expérience dans le secteur du transport. Son siège social est situé à New Hamburg, en Ontario. Ses autres terminaux canadiens se trouvent à Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montréal, Trenton et Winnipeg. Il exploite un terminal aux É.U. qui est situé à Elverson, en Pennsylvanie. En outre, nous avons été reconnus comme les meilleures flottes pour lesquelles conduire plusieurs années, un employeur de premier plan et continuons à être un leader du secteur de la sécurité.

**Ce que vous allez faire**:

- l est responsable de l'évaluation des expéditions des clients selon les instructions de son supérieur.
- Fournir un service à la clientèle de qualité en répondant aux demandes des clients par courriel et par téléphone, en informant les clients sur les tarifs, les questions relatives au service de livraison, etc. Fournir des informations à d'autres départements et terminaux lorsque cela est nécessaire.
- Comprendre les portails clients, par exemple BluJay.
- Vous êtes au courant des procédures relatives aux échéances de fin de mois et vous aidez le département à nettoyer mensuellement les pros non évalués.
- Prendre des responsabilités supplémentaires pendant les périodes de vacances au sein du département.
- Vous êtes prêt à apprendre tous les aspects du département de facturation.
- Toutes


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