Concierge/site Administrator

6 months ago


Ottawa, Canada Apollo Property Management Full time

We are currently looking for a Part-Time Concierge/ Site Administrator to join our exciting team of dynamic professionals in our growing organization. If you are a highly motivated, dynamic, proactive team player seeking a challenging position, work well with mínimal supervision, meet deadlines successfully and effectively multi-task, we would like to hear from you

This position is 2 days a week (Monday & Tuesday), 12 hours each day from 8:00 AM to 8:00 PM, 25 hours a week in total with the possibility of taking on more shifts if they choose. The location is by Landsdown.

Parking is not included, however, this building is located right at Landsdown which has plenty of public transport.
- This position will be responsible for the following contributions to our success:_
- Occupy the front desk and provide access control to the building utilizing CCTV cameras
- Provide excellent customer service to residents and guests
- Co-ordinate elevator bookings and amenity bookings
- Sign out keys to contractors, cleaners and verify work access
- Log and release letters and parcels for residents at the front desk
- Program and re-program access fobs at the request of the Property Manager
- Co-ordinate maintenance and cleaning tasks with the on-site cleaners
- Receive, report and forward resident complaints to the Property Manager
- Ensures that fire and emergency procedures are followed
- All other duties assigned by the Property Manager
- Ideally, this position would be of interest to those with the following qualifications:_
- Post Secondary diploma
- Security Guard license, considered an asset
- Knowledge of MS Office and other computer related skills
- Coordination, judgment and decision making
- Works independently or as part of a team and with minimum supervision
- Bright, customer focused personality
- Strong organizational skills and attention to detail
- Ability to prioritize, work well under pressure in a fast-paced environment and meet deadlines
- Team oriented, diligent and reliable
- Prior experience in Property Management industry, considered an asset
- Has excellent business English proficiency
- Ability to communicate clearly in writing and via telephone
- Attentive listener who asks follow up questions for clarity
- Respectful of resident boundaries; ability to process sensitive information with discretion and professionalism
- Courteous, welcoming approachable demeanor



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