Concierge/site Administrator

3 weeks ago

Ottawa, Canada Apollo Property Management Full time

We are currently looking for a Part-Time Concierge/Site Administrator for a contracted term to join our exciting team of dynamic professionals in our growing organization. If you are a highly motivated, dynamic, proactive team player seeking a challenging position, work well with mínimal supervision, meet deadlines successfully and effectively multi-task, we would like to hear from you

This position is 3 days a week (Wednesday, Thursday and Friday), 12 hours each day from 8:00 AM to 8:00 PM, 36 hours a week in total. Parking is not included, however, this building is located right at Landsdown which has plenty of public transport. Bussing is recommended.

This position would be on a contract for up to 3 months with the possibility of staying on permanently.
- This position will be responsible for the following contributions to our success:_
- Occupy the front desk and provide access control to the building utilizing CCTV cameras
- Provide excellent customer service to residents and guests
- Co-ordinate elevator bookings and amenity bookings
- Sign out keys to contractors, cleaners and verify work access
- Log and release letters and parcels for residents at the front desk
- Program and re-program access fobs at the request of the Property Manager
- Co-ordinate maintenance and cleaning tasks with the on-site cleaners
- Receive, report and forward resident complaints to the Property Manager
- Ensures that fire and emergency procedures are followed
- All other duties assigned by the Property Manager
- Provide security patrols throughout the shift
- Ideally, this position would be of interest to those with the following qualifications:_
- Post Secondary diploma
- Security Guard license, considered an asset
- Knowledge of MS Office and other computer related skills
- Coordination, judgment and decision making
- Works independently or as part of a team and with minimum supervision
- Bright, customer focused personality
- Strong organizational skills and attention to detail
- Ability to prioritize, work well under pressure in a fast-paced environment and meet deadlines
- Team oriented, diligent and reliable
- Prior experience in Property Management industry, considered an asset
- Has excellent business English proficiency
- Ability to communicate clearly in writing and via telephone
- Attentive listener who asks follow up questions for clarity
- Respectful of resident boundaries; ability to process sensitive information with discretion and professionalism
- Courteous, welcoming approachable demeanor

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