Student Finance Manager

2 weeks ago

Toronto, Canada Toronto School of Management Full time

The Language Gallery Canada delivers a wide range of quality language program to students from over 70 countries. With locations in Canada’s two largest markets for ESL training, Toronto and Vancouver, provides short-term and long-term high-quality language courses with an emphasis on academic quality, offering international students a great language immersion experience that will lead the student into a bright educational future.

**Specific Responsibilities**:

- Daily Allocations: Update an Account Activity with upcoming payments and process the allocations. Inform Accounting department with each of the allocations that have been done during the day.
- Credit Card Transactions: Process the transaction payment through the Bambora platform; Credit card terminal (in campus)
- Weekly Credit card Reports: Includes all of the credit card transactions processed for the week.
- Commission process: Coordinate with Manager in order to define the right commission amount for the agency. Once approval is received, passed the information to accounting for process. Coordinate with accounting accordingly. Follow up on any unpaid commissions.
- Refund Process: Define the right refund amount for the agency. Once approval is received, inform the Refund Team regarding the amount. On the daily basis work in CRM system to make sure all of the activities made correctly in both sides. Make the necessary adjustments. Check the new refunds request that has been submitted directly, without school informal. Coordinate with Accounting Department on the by-weekly basis to summarise the payment information and refunds to be processed. (Update the system and student files accordingly)
- Monthly Sales Reports: Includes all of the allocations that have been done for the month.
- Monthly P&L Report: Prepare the report that that summarizes the total income and total expenses of a business in a specific period of time. Includes the amount of students enrolled in the month, payments that have been done, payroll expenses, etc.
- Daily Sales Report: Create the report of all of the allocations that have been done for the day.
- Books return; Coordinate with students in regards to book deposit return, arrange the book return through the Canada Post, update the Refund Team of the amount to be refunded.
- BD’s requests: On a daily basis correlate with Business Developers Requests regarding the amount of payments, receipts, etc. (10 requests per day)
- Bills and Outstanding Balance: Coordinate with Activities/Credit Card/ Insurance companies on a weekly basis to make sure all of the invoices are well received and paid in time.
- Finance: On a daily basis coordinate with Finance and Accounting Department to make sure all of the students’ payments have been allocated correctly, and intercompany payments have been done in the right amount of tuition.
- Intake dates: On a weekly basis work closely with Admission department to make sure all of the POP and actual payments are processed and updated in the Arrival List. Make sure the COE issued for the right students. Collect and prepare the list of OS balance students. Contact the agency/BD for the further payment collection.
- Unrecognized Transactions: On a daily basis, coordinate with accounting department/BD’s/payments company for any unrecognized bank transactions.
- Daily Report: Collect TLG daily updates from the different departments to inform the main office in London.
- Fast Track students Refunds: Coordinate with Refund TSoM officer on the weekly basis in regard to any Fast Track students refunds.
- SYS adjustments: Update sys and student files with any necessary adjustments regarding commissions, refunds, student notes, credit notes, installments, discounts, etc.
- Phone Calls: in charge of the main TLG phone line and the emergency phone to handle general enquiries and/or emergencies.
- Perform other related duties as assigned.

**Position Requirements**:

- Post-secondary diploma/degree is required.
- Minimum 2 years of related experience within a fast-paced student-centered environment, the preferably private career college environment is an asset.
- Knowledge and working experience of supervisory principles and practices.
- Advanced Microsoft Excel skills.
- Ability to work with multiple internal and external stakeholders.
- Excellent organizational and time management skills, including the ability to cope with competing demands and to prioritize tasks.
- Ability to use own initiative and pay close attention to detail.
- Capable of working independently and having responsibility as an individual.
- Ability to work to deadlines and achieve goals.

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