Deposit Administrator

2 weeks ago

Toronto, Canada Home Trust Company Full time

Company Profile

Home Trust is Canada’s leading alternative mortgage lender, employing nearly 1,000 people in our Toronto headquarters and branches across the country. Our vision is to be Canada’s market leader in alternative-based financial services solutions. Building on the strength of our core residential mortgage lending business, the Company and its affiliates also offer complementary lending services and competitive deposit investment products through Oaken Financial, PsiGate, and Home Bank. Our culture has been shaped by the passion and integrity of our people, and we are guided by our mission and belief that every Canadian deserves a home and the opportunity to prosper. Home Trust is a wholly-owned subsidiary of Home Capital Group, which trades on the TSX under the symbol HCG.

The Operations team manages the administration of business practices to create the highest level of efficiency possible within the organization. The group is concerned with delivering the products and services as efficiently as possible to maximize profit. The Operations team oversees people, equipment, technology, information and all other required resources in the delivery products and services. It is also responsible for driving operational excellence and supporting key business objectives while fostering a culture of respect, trust and integrity.

Position Responsibilities

**Administration**: (60%)

Ensuring that GICs are processed accurately and AML requirements are met for each client.
Follow AML procedures on all files with an emphasis on “Know Your Client” rules
Comply with company policies regarding the privacy of client information
Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage.
Provide support for new products and products enhancements
Full adherence to departmental Policy and Procedures
Report and escalate issues to Supervisor or Manager
Provide ongoing plan and account administration support
Complete all daily processes timely and efficiently e.g. required management signatures and approvals
Handle incoming and outgoing communication and correspondence with client/broker

Customer Focus & Service Excellence (20%)

Contribute to improving on team efficiencies and quality, actively participate in team huddles/meetings
Provide exceptional service

**Compliance**: (20%)

Conduct appropriate inquiries and investigations in relation of AML regulatory requirements and ensure that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately
Adhere to compliance and operational risk controls in accordance with company’s policies and procedures

Formal Education
Post secondary degree or diploma required (University degree preferred) in Business or equivalent
Certification(s)/Designation(s) preferred
Related Experience

A minimum of 2 years’ experience within the financial services industry
Working knowledge of financial regulatory requirements on deposit products, AML, and Compliance is an asset
Solution-focused and takes initiative to work effectively within established guidelines
Strong organizational, time-management and attention to detail
Strong customer service, interpersonal relationship building and listening skills
Excellent written / verbal communication and professional maturity
Able to multi-task and flourish in a fast-paced, deadline-driven work environment
Solid knowledge of MS Office
Capable of handling multiple tasks and meeting stringent deadlines.
Self-motivated, confident and capable of working both independently and in a team environment.
Work well in a dynamic and fast paced environment with the ability to navigate through organizational change

**Skills**:Position Complexities
Bilingualism an asset
Some work beyond standard hours
Acknowledgement

All employees of Home Capital Group Inc. must comply with all applicable Home Capital Group Inc, Home Trust Company, and specific Line of Business policies, standards, guidelines and controls. Additionally, all employees are obligated to become familiar with Home’s risk management framework and understand the operational risk management requirements within their specific business. Employees are also expected to understand and comply with the Company’s Code of Business Conduct & Ethics Policy at all times and escalate any issues or concerns through various reporting channels (i.e. Ombudsman, Compliance Hotline, Whistleblower Policy, etc).

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