Application Support Tech Lead Analyst

3 months ago


Mississauga, Canada Citi Full time

**You will develop detailed knowledge of multiple business areas and functions, coupled with strategic technologies in this exciting opportunity.**:
***Responsibilities**:

- ** Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.**:

- ** Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.**:

- ** Communicate effectively with operations and technology partners on a regional or global basis.**:

- ** Working closely as a trusted partner for senior business heads**:

- ** Be involved in people development and deputize for the regional support manager**:

- ** Performs other duties and functions as assigned**:
**Qualifications**:

- ** 6-10 years experience in an Apps Support role would be an added advantage, but not essential**:

- ** Experience with people management**:

- ** Highly assertive communications skills, commanding personality. Ability to engage a large audience and lead the discussion with clear, articulate, and highly assertive communication. Must show confidence in all communications**:

- ** Effectively share information with other support team members and with other technology teams**:

- ** Ability to plan and organize workload**:

- ** Consistently demonstrates clear and concise written and verbal communication skills**:

- ** UNIX environment**:

- ** Databases - Oracle, MS SQL, MongoDB**:

- ** Knowledge on Geneos ITRS / Couchbase / RabbitMQ / AWS would be an added advantage**:

- ** Ability to communicate appropriately to relevant stakeholders**:
**Education**:

- ** Bachelor’s/University degree, Master’s degree preferred**:
**Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



  • Mississauga, Canada Citi Full time

    **Responsibilities**: - ** The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.**: - ** Provides expertise in area...


  • Mississauga, Canada Citi Full time

    The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the...


  • Mississauga, Canada Citi Full time

    **Citi Overview**: **Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and...


  • Mississauga, Ontario, Canada Citigroup Inc. Full time

    Job Description:The Enterprise Applications Support Lead Analyst plays a critical role in ensuring the smooth operation of our applications and infrastructure. This position requires a high degree of technical expertise, as well as excellent communication and leadership skills.


  • Mississauga, Canada Traffic Tech Full time

    Description Who We Are: When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout the United States, Canada, Mexico, Europe and China, the company offers progressive...


  • Mississauga, Canada Traffic Tech Inc. Full time

    **Who We Are**: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout the United States, Canada, Mexico, Europe and China, the company offers progressive & efficient...


  • Mississauga, ON, Canada Dexian Full time

    Job Title: Applications Support Analyst Location: Mississauga, ON (Hybrid) Duration: 12 months (Possible Extension) Job Overview: This role requires in-depth knowledge of technology support, production management, and the financial markets. The analyst ensures application stability, functionality, and efficiency while addressing issues and driving...


  • Mississauga, ON, Canada Dexian Full time

    Job Title: Applications Support Analyst Location: Mississauga, ON (Hybrid) Duration: 12 months (Possible Extension) Job Overview: This role requires in-depth knowledge of technology support, production management, and the financial markets. The analyst ensures application stability, functionality, and efficiency while addressing issues and driving...


  • Mississauga, Canada Citi Full time

    **This role requires strong technical expertise, leadership skills, and the ability to work in a fast-paced and dynamic environment.**: ***Key Responsibilities**: - ** Technical Leadership: Lead and mentor a team of L3 support engineers responsible for resolving complex technical issues within the banking domain. Provide guidance, training, and support to...


  • Mississauga, Ontario, Canada Traffic Tech Full time

    About the Job:Traffic Tech is a leading logistics company that operates globally, with offices across the United States, Canada, Mexico, Europe, and China. We are seeking an experienced Cybersecurity Operations Analyst to join our Information Technology team.Job Responsibilities:Defend our applications, networks, and systems against cyber threats and...


  • Mississauga, ON, Canada Dexian Full time

    Applications Support Analyst Location: This role requires in-depth knowledge of technology support, production management, and the financial markets. Application Support : Provide technical and business support for applications, ensuring swift resolution of issues to meet service-level expectations. Manage, maintain, and monitor applications, ensuring...


  • Mississauga, Canada Traffic Tech Full time

    Description Who We Are: When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive &...


  • Mississauga, Ontario, Canada CB Canada Full time

    Job SummaryCB Canada is seeking a highly skilled Production Support Analyst to join our team. The successful candidate will be responsible for providing technical and business support for users of applications, driving stability, efficiency, and effectiveness improvements to help us and the business succeed.Key ResponsibilitiesProviding technical support for...


  • Mississauga, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Certified as a **Great Place to Work®**, recognized among **Canada’s Most Admired Corporate Cultures**, **GTA's Top 100 Employers,** one of **Canada’s Top 50 Fintechs**, **North America’s Most Engaged Workplaces,** and placed on the 2022 **Report...


  • Mississauga, Canada Traffic Tech Inc. Full time

    **Who We Are**: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions...


  • Mississauga, Canada Finastra USA Corporation Full time

    **Responsibilities**: **What will you contribute?** **Responsibilities & Deliverables**: Your deliverables as a **Application Support Analyst** will include, but are not limited to, the following: - Resolving Incidents and attending to daily operation requests (Ex. data validation and accuracy by analyzing files and running SQL queries) - Creating and...


  • Mississauga, Canada Finastra USA Corporation Full time

    **Responsibilities**: **What will you contribute?** **Responsibilities & Deliverables**: Your deliverables as a **Application Support Analyst** will include, but are not limited to, the following: - Resolving Incidents and attending to daily operation requests (Ex. data validation and accuracy by analyzing files and running SQL queries) - Creating and...


  • Mississauga, Ontario, Canada Synechron Full time

    Company OverviewSynechron is a global consulting firm that combines creativity and innovative technology to deliver industry-leading digital solutions. Our progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy...


  • Mississauga, Ontario, Canada CLOUD TECH Full time

    Job Title: Executive Leadership Position for Cloud TechWe are seeking a highly skilled and experienced Executive Leader to join our team at Cloud Tech. This is a senior leadership role that requires strategic thinking, exceptional communication skills, and the ability to motivate and inspire a high-performing team.About UsCLOUD TECH is a leading provider of...


  • Mississauga, Canada MeridianTech Consulting Inc Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainWork settingConsulting firmTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in...