Server Analyst

4 weeks ago


Edmonton, Canada Raag Solutions Full time

Reporting to the Team Lead, Server Operations, Technology and Innovation, the Intermediate Server Analyst (Infrastructure) shall be responsible for day-to-day operations within the Government of Alberta (GoA) Server Environment, focusing on windows virtual server support activities.

**DUTIES**
- perform problem diagnosis, troubleshooting and resolution.
- perform hardware and OS installations, migrations and/or upgrades.
- plan for software and hardware upgrades and/or migrations.
- develop and maintain documentation.
- maintain operating systems and associated infrastructure software.
- develop system related procedures.
- provide cross training and knowledge transfer to other server team members on relevant aspects of hardware and software support.


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