Tenant Relations Coordinator
3 days ago
Eden Residential Care Services, Winnipeg MB
Concordia Village IV
Non-management, Non-union
0.5 FTE Indefinite Term (Subject to expire within two (2) weeks' written notice)
Start: ASAP
Open Until Filled
Job Posting Number: ER-195-0921b
Position Summary:
The Tenant Relations Coordinator is responsible for facilitating a positive relationship between management and tenant, and among tenants; and to maintain appropriate documentation and records regarding each of the tenants. These responsibilities are managed in accordance with the guidelines established by the Manitoba Housing and Renewal Corporation.
**Qualifications**:
- **Education/Certification**:
- Post-secondary education in Human Services other related disciplines an asset
- High School diploma required
- **Experience**:
- Experience in mental health and/or working with vulnerable populations is required
- Previous landlord experience is an asset
- **Knowledge, Skills and Ability**:
- Knowledge of Manitoba Residential Tenancy Act and Guidelines an asset (or willingness to learn)
- Knowledge of mental illnesses/mental health issues and recovery
- High functioning Microsoft Office competencies (Outlook, Teams, Word & Excel)
- Compassion and interest in working with individuals with mental health needs, specifically in social housing
- Knowledge and understanding the value of working with a diverse population
- Ability to communicate within a computerized environment (heavy usage of computer & cell phone)
- Excellent time management, organizational and decision-making skills
- Excellent communication, interpersonal and customer service skills
- Excellent conflict resolution skills
- Ability to work independently as well as part of a team; including taking initiative when issues arise
- Ability to maintain a positive regard and foster respectful, supportive, trusting relationships
- Demonstrated flexibility and creativity
- Knowledge of community resources
Principal Duties and Responsibilities:
- Responsible for the collection of rent, condition reports, the signing of all lease agreements, i.e., new and/or renewal, as well as the termination of lease agreements whether voluntary or by eviction; and maintains accurate records.
- Collaborates with the Housing Support Worker to address mental health concerns and/or behaviours of tenants to help maintain their housing.
**Complete job description available upon request**
**Job Type**: Part-time
**Salary**: $16.00-$19.50 per hour
**Benefits**:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- property management: 1 year (preferred)
- Mental Health: 1 year (preferred)
- Residential Tenancy Act: 1 year (preferred)
- Supportive Housing: 1 year (preferred)
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