Resident Services Coordinator

7 months ago

Winnipeg, Canada Private Pension Partners Inc. Full time

**ACCOUNTABILITIES**:
Private Pension Partners Realty Services Inc. (“P3 Realty”) is seeking an experienced Resident Services Coordinator to join our team. The Resident Services Coordinator will ultimately report to the Senior Property Manager, with duties aligned to the Vice President, Realty Services during the lease-up period of all P3 Realty managed multi-residential properties. The Resident Services Coordinator is responsible for elevating the guest and resident experience at The Halo and providing value-adding services that will differentiate The Halo in the Winnipeg market. The Resident Services Coordinator is the champion of resident relations and engagement programs at the property, which includes assistance in planning and execution of resident appreciation events and community-building activities, with a consistent focus on fostering and improving resident relationships and the resident experience.

Unparalleled service and luxury await Halo tenants. As Resident Services Coordinator, your initiative and excellent customer service will foster a sense of community and comfort at The Halo, making apartment living experiential for tenants. You will represent the face of The Halo, will be the first point of contact for visitors and residents, will provide tenants with warm and personalized service, and champion the availability of The Halo amenities.

The Resident Services Coordinator is a vital element in The Halo’s elevated experience offering. This individual has a dynamic personality and is energized by interactions with others. They are warm in their interactions and aim to please. This person is patient, accommodating, prides themselves on having excellent customer service and communication skills, and is driven to succeed.

**RESIDENT RELATIONS AND CUSTOMER SERVICE RESPONSIBILITIES**:

- Demonstrate The Halo standards in every interaction with tenants and service providers and ensure that all Halo standards of service and operation are adhered to;
- Monitor the maintenance and cleanliness of the lobby, hallways, common spaces, and amenity spaces;
- Oversee all aspects of resident services in the daily operation of The Halo, ensuring the highest level of resident satisfaction;
- Provide exceptional concierge information to residents and stay up to date with relevant information regarding the area, activities, events, etc.;
- Develop and maintain strong relationships with local area vendors, concessionaires, local community, and counterparts;
- Develop and maintain strong relationships with residents to ensure comfortability and loyalty;
- Make an effort to contribute to the overall strategic goals, initiatives, and objectives of P3 Realty;
- Propose and facilitate cost-effective resident experience enhancements. Direct and execute approved plans and programs for The Halo in accordance with P3 Realty and Senior Property Manager directives;
- Create and post marketing content for The Halo social media platforms and showcase/highlight the property amenities and events that may occur;
- Conduct touch point surveys with tenants to determine potential opportunities for improvement;
- Establish a comprehensive knowledge of the Halo including availability of suite types and layouts, common areas and amenities of the property;
- Report on disputes, requests, acknowledgements, and inquiries on a weekly basis to on-site Junior Property Manager;
- Assist property managers to identify tenancy issues which may affect vacancy, turnover, and other tracked building performance metrics;
- Uphold mission, vision, and values of P3 Realty, serving as a brand ambassador to all stakeholders.
- Report on disputes, requests, acknowledgements, and inquiries on a weekly basis to on-site Junior Property Manager;
- Assist property managers to identify tenancy issues which may affect vacancy, turnover, and other tracked building performance metrics;
- Uphold mission, vision, and values of P3 Realty, serving as a brand ambassador to all stakeholders.

**LEASING RESPONSIBILITIES**:

- Present properties and amenities in a positive light to secure the rental agreement. Negotiate lease terms, conditions, and close the deal;
- Provide a professional and personable leasing experience to our prospects throughout the lead to lease process;
- Determine the needs, living standards, and economic viability of customers in order to match those needs to a property within the P3 Realty portfolio;
- Host private tours and open houses which will include some evening and weekend commitments;
- Assist on display suite setup and do daily cleanliness checks for all display and/or vacant suites;
- Draft and produce all lease documentation, including new lease agreements, renewals, amendments (extensions and relocations), assignments, and credit/background checks. This includes monitoring and tracking timelines to ensure each document moves through the process successfully and efficiently;
- Coordinate and conduct all move ins; ensuring all

  • Resident Manager

    1 month ago

    Winnipeg, Canada Resident Manager Full time

    **Overview** The Resident Manager plays a vital role in overseeing the daily operations of the residential property, ensuring a high standard of living for residents while maintaining effective communication and relationships with all stakeholders. This position requires a detail-oriented individual with strong organizational skills and a commitment to...

  • Resident Care Coordinator

    3 days ago

    Winnipeg, Canada Revera Inc. Full time

    **Description** Revera owns and operates retirement residences and long term care homes in the senior living sector. **Purpose. Passion. People.** We are purpose driven. We are passionate. We are connected. We are truly out to live our best lives, as we come together to help others live theirs. Join our team today and build your career with us. Reporting...

  • Resident Services Representative

    6 months ago

    Winnipeg, Canada Private Pension Partners Inc. Full time

    **ACCOUNTABILITIES**: Private Pension Partners Realty Services Inc. (“P3 Realty”) is seeking an experienced Resident Services Representative to join our team. The Resident Services Representative will ultimately report to the Senior Property Manager, with duties aligned to the Vice President, Realty Services during the lease-up period of all P3 Realty...

  • Resident Care Coordinators

    7 months ago

    Winnipeg, Canada The Bethania Group Full time

    **The Bethania Group** is currently recruiting for **TWO** full time **Resident Care Coordinator **positions. Bethania Mennonite Personal Care Home and Pembina Place Mennonite Personal Care Home are each currently recruiting for a full time professional to join our dedicated teams. **Bethania Mennonite Personal Care Home**, is a 148-bed facility located at...

  • Resident Care Coordinator

    6 months ago

    Winnipeg, Canada The Bethania Group Full time

    **The Bethania Group** is currently recruiting for a full time **Resident Care Coordinator **position. Pembina Place Mennonite Personal Care Home is currently recruiting for a full time professional to join our dedicated team. **Pembina Place Mennonite Personal Care Home**, is a 57-bed facility located on the 2nd & 3rd floors of 285 Pembina Highway in...

  • Residence Admissions Coordinator, Campus Living

    6 months ago

    Winnipeg, Canada University of Winnipeg Full time

    Campus Living offers a wide variety of student programs, promoting an inclusive community that engages students in exceptional living and learning experiences within a diverse environment that fosters a sense of belonging. During the academic year, accommodation is provided to full and part-time students and families, and to conference and short-term hostel...

  • Resident Manager

    1 month ago

    Winnipeg, Canada Paragon Full time

    **Join Our Team at Paragon!** Paragon Living is one of Winnipeg’s largest, privately-owned real estate companies specializing in the development of sustainable, purpose-built multifamily rental properties. With over 15 years of experience, Paragon boasts end-to-end real estate services including acquisition, development, construction management and...

  • Resident Manager

    6 months ago

    Winnipeg, Canada Brydges Property Management Full time

    **Resident (live-in) Manager Wanted for Rental Building** **Company**:Brydges Property Management Are you an experienced individual with a passion for property management and a strong desire to oversee a prestigious condominium project? Brydges Property Management is seeking a dedicated Resident Manager to take charge of the day-to-day operations of one of...

  • Resident Manager

    7 months ago

    Winnipeg, Canada Mainstreet Equity Corp Full time

    Would you like to live where you work? Save on commute and rent by being a Live-In Resident Manager. Resident Managers are responsible for the management of daily operations and administration of assigned location (s). You also manage a team of cleaners, landscapers, maintenance, and other members to guarantee the efficient functioning of the...

  • Resident Care Manager

    3 days ago

    Winnipeg, Canada Fred Douglas Society Full time

    **Requisition ID**: 324350 **City**: Winnipeg **Site**: Fred Douglas Lodge **Work Location**: **Department / Unit**: Administration **Posting Category**: Clinical **Union**: Exempt **Anticipated Start Date**: TBD **FTE**: 1.0 **Anticipated Shift**: Days Baccalaureate degree in Nursing required. Current registration with College of Registered Nurses...

  • Resident Care Coordinator

    2 days ago

    Winnipeg, Canada Revera Inc. Full time

    **Description** - Revera is a leading owner, operator and investor in the senior living sector. We offer seniors’ apartments, independent living, assisted living, memory care and long term care. We understand how to create the best experience for people living in a Revera home. We believe everyone should have the opportunity to live a life of purpose, and...

  • Resident Care Manager

    2 days ago

    Winnipeg, Canada Fred Douglas Society Full time

    Resident Care Manager Non Union Baccalaureate degree in Nursing required. Current registration with College of Registered Nurses of Manitoba (CRMN). Adult Education Certificate required (consideration will be given to individuals with 3 years direct experience in Adult Education with Health Care components). Three years of direct experience in long term...

  • Resident Manager

    6 months ago

    Winnipeg, Canada Active Builders Ltd Full time

    '''Responsibilities''' - Manage all aspects of the residence, including maintenance, repairs, and tenant relations - Oversee the leasing process, conducting tours, and screening potential tenants - Handle tenant inquiries, complaints, and requests in a timely and professional manner - Maintain accurate records of rental payments, and maintenance activities -...

  • Resident Manager

    2 months ago

    Winnipeg, Canada Mainstreet Equity Corp Full time

    **ob description**: Position: Resident Manager Location: Winnipeg Type: Full-time, Permanent, Live on site Salary & Bonuses: Monthly Base Salary + Collection Bonus + Leasing Bonus Other Benefits & Allowances: - 50% Rent Discount - Company Paid Dental Health and Vision Care benefits (including family) - Group Benefits - AD&D, Short & Long Term...

  • Resident Support Worker

    7 months ago

    Winnipeg, Canada Bruce Oake Recovery Centre Full time

    **Job Posting - RSW Relief** Reporting directly to the Recovery Services Coordinator, the Resident Support Worker - Relief will make a significant impact through supporting successful life transformations of individuals and families experiencing problematic substance use and addiction. - **Lived experience of recovery required.**_ **Responsibilities...

  • Resident Support Worker

    2 months ago

    Winnipeg, Canada Bruce Oake Recovery Centre Full time

    **Job Posting - RSW Relief** Reporting directly to the Recovery Services Coordinator, the Resident Support Worker - Relief will make a significant impact through supporting successful life transformations of individuals and families experiencing problematic substance use and addiction. We are seeking dedicated and flexible relief workers to join our team....

  • Resident Manager

    7 months ago

    Winnipeg, Canada Mainstreet Equity Corp Full time

    Position: Resident Manager Job Number: 9020104 Location: Winnipeg, MB Type: Full-time, Permanent, Live on site Salary & Bonuses: Monthly Base Salary + Collection Bonus + Leasing Bonus Other Benefits & Allowances: - 50% Rent Discount - Company Paid Dental Health and Vision Care benefits (including family) - Group Benefits - AD&D, Short & Long Term...

  • Resident Manager

    3 months ago

    Winnipeg, Canada Mainstreet Equity Corp Full time

    **Position**:Resident Manager** **Locations: Winnipeg, MB** **Type**:Full Time Permanent, Live on Site** **Wage and Allowance**:Competitive Market Wage and Car Allowance** **Benefits**: - **50% Rental Discount**: - **Company Paid Dental, Vision and Health Care Benefits (including family)** **-Group Benefits - AD&D, Short & Long Term Disabilities, Life...

  • Resident Manager

    2 weeks ago

    Winnipeg, Canada Mainstreet Equity Corp Full time

    **Position**:Resident Manager** **Locations: Winnipeg, MB** **Type**:Full Time Permanent, Live on Site** **Salary & Bonuses: Monthly Base Salary + Collection Bonus + Leasing Bonus** **Wage and Allowance**:Competitive Market Wage and Car Allowance** **Benefits**: - **50% Rental Discount**: - **Company Paid Dental, Vision and Health Care Benefits...

  • Residence Manager

    2 months ago

    Winnipeg, Canada Sunrex Management Ltd. Full time

    **Job Overview** The Residence Manager plays a pivotal role in overseeing the daily operations of residential properties, ensuring a high level of customer satisfaction and efficient property management. This position requires strong leadership skills, exceptional customer service abilities, and a keen understanding of property management practices. The...