Automotive Service Advisor Assistant
2 months ago
**Overview**
We are seeking a motivated and customer-focused Automotive Service Advisor Assistant to join our dynamic team. In this role, you will serve as one of the primary points of contact for customers seeking automotive repair services. Your main priority will be to create an exceptional customer service experience for our clients while effectively managing their service needs.
There will also be strong emphasis on the organization and optimization of the background tasks required in order to maintain an efficient flow of productivity. This includes receiving and organizing parts in an established system, answering phone calls to schedule customers in for appointments, and providing communication between all aspects of the business operations.
**Responsibilities**
- Greet customers warmly and assess their automotive service needs both in person and over the phone
- Maintain accurate records of customer interactions, service orders, and payments.
- Coordinate with technicians to ensure timely completion of services and repairs.
- Handle cash transactions and process payments efficiently.
- Foster strong relationships with other team members in order to maintain efficient communication.
- Receive and organize incoming items as per existing standards.
- Overall assistance to the main service staff.
**Experience**
- Previous experience in an automotive service environment is preferred, but not required.
- Strong organizational skills and clear communication ability is critical.
- Excellent customer service skills with a focus on building rapport with clients.
- Experience in cash handling and processing transactions accurately.
- Ability to work in a fast-paced environment while maintaining attention to detail.
If this position is one that excites you and you are looking to join a strong and well-connected team, please forward your resume to us. We look forward to hearing from you
**Job Type**: Part-time
Pay: $16.00-$20.00 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- No weekends
Application question(s):
- Are you currently located in Winnipeg, Manitoba?
**Education**:
- Secondary School (preferred)
**Experience**:
- Office: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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