Practice Manager, Professional Services
6 months ago
**About Workato**:
Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.
Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.
We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.
**Why join us?**:
Ultimately, Workato believes in fostering a **flexible, trust-oriented culture that empowers everyone to take full ownership of their roles**. We are driven by **innovation **and looking for** team players **who want to actively build our company.
But, we also believe in **balancing productivity with self-care**. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
Also, feel free to check out why:
- Business Insider named us an "enterprise startup to bet your career on"
- Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
- Quartz ranked us the #1 best company for remote workers
**Responsibilities**:
We are looking for an experienced **Practice Manager** to join our Professional Services team on a contract basis for a period of 6 to 8 months. Workato Practice Managers are essential to the growth of our business and play an integral role in helping organizations leverage and adopt our platforms across the enterprise. They play a critical role in aligning customer's integration strategies to Workato's proven GEARS Framework (for direct customers) and Embedded Product Guide Framework (for embedded customers). As a Practice Manager, you will have ownership of growing our professional services practice as well as helping our customers build their implementation roadmaps from pre-sales to go-live, while building trusted customer relationships including C-level.
The primary goal of the Practice Manager is to build services pipeline, manage the full services sales lifecycle, and manage the engagements and relationships post services sale. Additionally, Practice Managers will be responsible for managing resources (delivery managers, technical architects) within their defined region. Ultimately, it is the goal of the Practice Manager to help customers generate significant business value from their Workato investment. In doing so, you will be responsible for earning the right to be a trusted advisor by understanding and managing our customers throughout their lifecycle and helping drive adoption of the platform across the enterprise.
In this role, you will be responsible to:
- Identify services opportunities and generate services pipeline in the region.
- Drive services sales cycles alongside enterprise software sales, working cross-functionally with our sales and customer success teams.
- At times, coach and guide internal teams on the services sales cycle and associated expectations.
- Maintain impeccable forecasting hygiene for professional services opportunities.
- Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals, objectives, and desired business outcomes.
- Develop and manage a territory plan and a personalized account plan for each customer, which aligns with th.eir business goals.
- Create a compelling vision and clearly communicate via services proposals our transformative solutions aimed at generating quantifiable success and business value from a customer's investment in the Workato's Platform.
- Write statements of work (SOWs) and navigate legal reviews of such contracts.
- Conduct thorough knowledge transfer from pre-sales cycle knowledge to post-sales services team.
- Maintain client relationships throughout professional services engagements and engage customers, especially senior stakeholders, using a consultative approach that positions Workato and yourself as a long-term trusted advisor relationship.
- Develop a deep understanding of Workato's proprietary frameworks (GEARS and Embedded Product Guide), and contribute to such frameworks by providing closed-loop feedback from implementations.
- Ensure customer satisfaction goals are exceeded or met on every services engagement.
- Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements.
- Become the trusted advisory to customers and partners for advancing their automation and integration roadmaps.
- Contribute to the growth of our professional services department by creating or e
-
Manager of Professional Services
6 months ago
Vancouver, Canada Maximizer Services Inc Full time**About the Role**: Maximizer is currently seeking an innovative, strategic, and collaborative** Manager of Professional Services.** This role embodies player-coach leadership by directly contributing as well as working close with the VP of Technology Operations & CIO, to help lead a team of Service Delivery and Customization Services Engineers. It requires...
-
Veterinary Care Professional
1 month ago
Vancouver, British Columbia, Canada VetCare Practice Care Centre Full timeAt VetCare Practice Care Centre, we're on a mission to deliver exceptional patient care by combining professional business management with a talented medical team. Our long-term approach focuses on the intersection of excellent patient care, dedicated customer service, and a positive, collaborative team environment for our doctors and staff.What we...
-
Dental Practice Manager
5 months ago
Vancouver, Canada S.Daher Professional Dental Corporation Full timeWe are looking for an exceptional Dental Practice Manager. The Practice Manager is responsible for ensuring a full schedule, running a well-organized office and ultimately creating an environment where patients are very satisfied. This position is responsible for the smooth function of the office, providing general supervision, leadership, and mentoring of...
-
Professional Practice Consultant
8 months ago
Vancouver, Canada PHSA Full time**Professional Practice Consultant** IP-Chief Of Nursing Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all...
-
Director, Professional Practice
7 months ago
Vancouver, Canada PHSA Full time**Director, Professional Practice** PHSA Corporate Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all...
-
VetCare Practice Care Centre
4 weeks ago
Vancouver, British Columbia, Canada VetCare Practice Care Centre Full timeAt VetCare Practice Care Centre, we are seeking highly capable and motivated individuals to join our dynamic, entrepreneurial, and driven team.We believe that success lies at the intersection of excellent patient care, dedicated customer service, and a positive, collaborative team environment for our doctors and staff. Our long-term mindset is focused on...
-
Manager of Professional Services
6 months ago
Vancouver, Canada British Columbia Real Estate Association Full time**WHO WE ARE** The BC Real Estate Association (BCREA) is the professional association for over 26,000 commercial and residential REALTORS® in BC. Our mission is to empower the province’s eight real estate boards by sharing our expertise and providing professional development opportunities, advocacy, economic research, and standard forms so Realtors are...
-
Manager, Practice Review Administration
5 months ago
Vancouver, Canada Chartered Professional Accountants of British Columbia Full time**Position: Manager, Practice Review Administration** **Reports To: Director, Practice Review** **Contract Type: Indefinite, Full Time** **Job Summary** Reporting to the Director, Practice Review, the Manager, Practice Review Administration is responsible for managing and coordinating the administrative requirements of the Practice Review program, which...
-
Coordinator, Professional Practice
3 months ago
Vancouver, Canada College of Health and Care Professionals of British Columbia (CHCPBC) Full time_Pivot HR Services is pleased to present this _**Coordinator, Professional Practice & Support **_role on behalf of our valued client, _**College of Health and Care Professionals of British Columbia (CHCPBC).**_ - **Position Summary**:_ The **Coordinator, Professional Practice & Support** is responsible for carrying out tasks in support of the College’s...
-
Financial Services Professional
3 weeks ago
Vancouver, British Columbia, Canada D&H Group LLP Chartered Professional Accountants Full timeD&H Group LLP Chartered Professional Accountants, a leading Vancouver-based firm of accountants, is seeking a highly skilled Financial Services Professional to join their team.The ideal candidate will possess excellent English communication skills, both written and verbal, as well as strong interpersonal skills, with the ability to develop positive rapport...
-
Practical Nursing Professional
1 month ago
Vancouver, British Columbia, Canada beBee Professionals Full time $50,000 - $70,000beBee Professionals is seeking a skilled Licensed Practical Nurse (LPN) to join our team in Vancouver, Canada. The successful candidate will have a valid LPN license in Canada and completion of an accredited Practical Nursing program.Job Summary:The LPN will provide essential nursing care to patients, ensuring their comfort and well-being. The ideal...
-
Bccdc Director, Professional Practice and Learning
6 months ago
Vancouver, Canada PHSA Full time**BCCDC Director, Professional Practice and Learning & Development** PHSA Corporate Vancouver, BC **Role Summary** *** In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously...
-
Professional Practice Leader, Nursing
6 months ago
Vancouver, Canada PHSA Full time**Professional Practice Leader, Nursing** BC Children’s Hospital Vancouver, BC The Professional Practice Leader: Nursing provides expert leadership, consultation, advice and assistance to programs and departments across the Children’s & Women’s Health Centre of British Columbia (C&W) or the Provincial Health Services Authority (PHSA) on projects and...
-
Director, Professional Practice
5 months ago
Vancouver, Canada PHSA Full time**Director, Professional Practice** Provincial Health Services Authority Vancouver, BC **What you’ll do** - Plan, develop, and evaluate the annual operating plans for professional practice, in alignment with the mission, vision, and direction of PHSA and applicable programs. - Implement changes to professional practice standards to eliminate...
-
Dental Practice Manager
6 months ago
Vancouver, Canada Family Dental Care Full timeAre you a dynamic, organized, and results-driven professional seeking an exciting opportunity in the dental industry? Look no further! Our well-established and thriving dental practice is currently seeking a skilled Practice Manager to join our team. **Responsibilities**: - Oversee the day-to-day operations of the dental practice, ensuring efficient and...
-
Director, Professional Practice
6 months ago
Vancouver, Canada PHSA Full time**Director, Professional Practice - Allied Health** ***BC Cancer Vancouver, British Columbia You are an innovative and knowledgeable leader with a solid career track in professional practice legislation, education, and research. Your range of experience encompasses both strategy and operations, and you approach your work with an aim to collaborate,...
-
Director, Professional Practice
6 months ago
Vancouver, Canada BC Cancer Full timeBC Cancer Vancouver, British Columbia You are an innovative and knowledgeable leader with a solid career track in professional practice legislation, education, and research. Your range of experience encompasses both strategy and operations, and you approach your work with an aim to collaborate, include multiple key partners, educate, and ultimately to...
-
Vancouver, British Columbia, Canada PHSA Full timeTransforming Healthcare through Expert LeadershipAs a Professional Practice Consultant, Medication Safety, you will play a critical role in shaping the future of healthcare in British Columbia. Reporting to the PHSA Professional Practice Director, you will develop, implement, and evaluate procedures and methods to improve medication safety at BC Cancer and...
-
Regional Operations Manager, BC Region
4 weeks ago
Vancouver, British Columbia, Canada VetCare Practice Care Centre Full timeOverviewWe are seeking an experienced Regional Operations Manager to oversee and coach our growing Veterinarians and clinical staff at VetCare Practice Care Centre. This critical role is essential to enable the performance of our team and contribute to our company’s success.Key Responsibilities:Manage the deployment of our people and resources, including...
-
Customer Practice Manager
2 months ago
Vancouver, Canada Amazon Web Services Canada, Inc. Full time7+ Experience leading consulting verticals for Healthcare and Canadian Government (Federal / Provincial). - 5+ years consulting practice leadership experience as manager with P&L responsibility. - Experience selling and delivering technology consulting services. - Experience with providing strategic, consultative services in a sales or advisory services...