HR Manager

2 weeks ago

North Vancouver, Canada Impact North Shore - formerly North Shore Multicultural Society Full time

**Position Title: Human Resources Manager**

**Department**:Administration

**Reports to**:Director of Operations & HR

**SUMMARY**

Impact North Shore is a top employer on the North Shore and the HR Manager plays a central role in ensuring that the organization continues to be:

- A preferred employer that attracts people with shared values of diversity, respect, and excellence and who want to work for a for-purpose, social impact organization.
- An engaging workplace where people can bring their full, authentic selves to work and know that their work is having a positive impact on the wider community.
- A community leader in advancing equity, diversity, and inclusion.
- A people-centered organization where all staff, volunteers, and clients are valued and included.
- A sector leader in offering a model of work that promotes work-life balance, collaboration, and innovation.

The HR Manager role models the organizational values of diversity, respect, and excellence in their day-to-day work and interactions with all staff. This position is responsible for leading the development and implementation of a wide range of HR functions including staff recruitment, selection and onboarding, compensation and benefits, training, staff engagement, HRIS systems, as well as performance management. They ensure organizational compliance with applicable laws and standards, as well as adherence to best practices in HR. They act as a trusted and knowledgeable advisor who provides guidance to managers, supervisors, and staff on employment standards, HR policies and procedures, as well as other HR-related matters.

**Key Responsibilities**
- Oversee day-to-day HR operations, which includes supervising the HR Team.
- Develop, implement, and oversee organizational HR policies, procedures, and systems that encompass the HR lifecycle. This includes creating equitable and anti-oppressive HR practices and providing coaching and training to supervisors as appropriate in the implementation of these practices.
- Ensure legal compliance by monitoring and implementing applicable laws, standards, and requirements including, but not limited to, the BC Employment Standards Act, BC Human Rights Code, BC Personal Information Protection Act, and WorkSafeBC.
- Assess for potential risks pertaining to HR and develop and implement appropriate risk mitigation strategies and plans.
- Develop, implement, and evaluate HR strategies, plans, and solutions that align with the organization’s mission, vision, values and strategic priorities, and center equity, diversity and inclusion. This includes monitoring operational and service requirements and workforce trends (e.g. staffing levels, opportunities, issues, etc.), as well as developing plans to improve staff recruitment, retention, and succession planning to meet short-term needs and achieve long-term goals.
- Collect, analyze, and present key performance indicators and other HR-related metrics and data to identify strengths, trends, and risks in the organization. This includes socio-demographic metrics, recruitment metrics (time-to-fill, time to-hire, source of hire, etc.) turnover-metrics, as well as conducting staff exit interviews and staff engagement / satisfaction surveys.
- Enhance staff engagement and development by implementing strategies, plans, and initiatives that build and support a culture of inclusion and belonging in a hybrid work environment, as well as staff training and development plans and schedules.
- Oversee, maintain, and evaluate the total staff compensation and benefits package to ensure attraction and retention of staff.
- Collaborate with managers/supervisors to manage staff leaves of absence, return-to-work plans, and workplace accommodation plans as needed.
- Ensure all HR records are created and maintained in accordance with applicable laws and standards.
- Conduct reviews and/or investigations into HR-related matters in accordance with organizational policies and procedures.
- Oversee day-to-day health and safety issues, which includes preparing relevant reports and participating on the Joint Health & Safety Committee.
- Engage managers/supervisors and all staff in improving the way HR functions are conducted across the organization.

**Key Competencies**

**Values. **Behaves consistently with clear personal values that complement Impact North Shore’s values of excellence, diversity, and respect.

**Integrity & Ethics. **Ensures integrity in personal and organizational practices. Builds a respectful and client-centered workplace.

**Innovation. **Thinks creatively; is open to new ideas and technologies. Is committed to developing effective and new approaches to service excellence. Is flexible and adaptable to meeting changing demands of clients, funders, and other stakeholders.

**Accountability. **Accepts and creates a culture of accountability; fosters personal growth; takes personal ownership. Is self-aware and demonstrates a commitment to ongoing learning and con

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