Community Engagement Specialist

2 weeks ago

Burnaby, Canada United Way British Columbia Full time

**This role is place based which requires the position to be held by an individual that resides in the Lower Mainland Region and is integrated in the communities supported. **This is a full-time role with an expected end date of March 2025.**

**JOB PURPOSE**

The Community Engagement Specialist is responsible for the development, coordination, and implementation of resident engagement opportunities in local communities as a mechanism of furthering the strategic mission of United Way British Columbia (UWBC). The role utilizes asset-based community development lenses to design our neighbourhood strategy and prioritizes stakeholder engagement across multiple neighbourhoods. The role serves as a community organizer and supervises local resident Community Builders to help identify key assets and challenges in community. The position leads community impact activities focusing on neighborhood level change addressing United Way strategic objectives. The role helps identify and build relationships with individuals, corporate partners, municipalities, school districts, and non-profits to engage in holistic community building.

**DUTIES & RESPONSIBILITIES**

***Key Responsibilities: Community Engagement & Development**
- Identifies and creates avenues for open dialogue in community to understand community aspirations, by seeking information from the community, and engaging in activities to promote United Way objectives
- Uses an asset-based community development framework to develop relationships of trust and mutual respect with residents and strategic key stakeholders
- Ensures United Way’s consistent presence and visibility in the community
- Develops a list of interested residents for ongoing outreach and engagement
- Facilitates community engagement opportunities by coordinating logistics and stakeholders in partnership with local neighbourhood staff and volunteers
- Develops, coordinates, implements and facilitates community engagement opportunities with diverse groups to collect information
- Plans and implements United Way local love strategies to address community issues
- Provides on the ground intelligence and services as a brand ambassador when discussing United Way’s strategic direction and mission

**Key Responsibilities: Community Mobilization**
- Engages with community through events, projects, and outreach to identify individual community champions and provides them with ongoing development, coaching, and support
- Defines engagement strategy for Community Builders to follow in the neighbourhood and prioritizes specific groups and residents to engage
- Establishes a community builder pool to assist with community engagement opportunities and co-create solutions
- Increases volunteer engagement and registers community members to participate in formal UWBC volunteer activities
- Increases UW’s profile in communities through targeted community engagement activities
- Implements and coordinates the program for community builders to promote United Way’s mission and highlight its added value as a charitable partner
- Implements co-created solutions to community challenges including but not limited to investments
- Works alongside resource development teams to implement neighbourhood-specific fundraising strategy
- Provides support to community builders, service providers, school districts, municipalities, and other partners

***Key Responsibilities: Support to Communities**
- Under the direction of the Manager of Community Initiatives and Engagement participates in processes that help ensure community social issues within the neighbourhood are being accurately identified and effectively addressed
- Promotes opportunities for communities to participate in addressing social issues alongside UWBC
- Provides knowledge, advice, and trend information on community services and issues to other UWBC departments
- Builds both internal and external relationships to recruit partnerships and community builders
- Fosters relationships with residents and key stakeholders
- Develops independence of Community Builder staff to work reduced hours with sustained impact in Hi Neighbour’s sustainability phase

***Key Responsibilities: Other**
- Participates in the monitoring of departmental goals and objectives
- Works alongside Community Impact & Investment team to implement best practices and formalize approach for other team members to follow
- Provides information on Community projects
- Acts as a resource, providing services and information to other departments in the organization, particularly, Resource Development and Marketing and Communications, to support donor and communication objectives
- Responsible for report backs on programs

**General**
- Supervises a team of Community Builders. Leads direct reports setting expectations and priorities, assigning work, removing objective and ensuring goals are met
- Performs other duties related to the qualifications and requirements of the job

**QUALIFICATIONS & REQU

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