Guest Experience Manager

2 weeks ago


Mississauga, Canada Earls Kitchen + Bar Full time

**Duties**:

- Creating VIPs at the restaurant and making this one of the most hospitable places to be
- Answering phone calls and directing them to the appropriate department or person
- Greeting guests as they arrive and checking them in
- Assisting guests with any questions or concerns they may have during their stay
- Providing information about amenities and services
- Handling guest complaints or issues in a professional and timely manner
- Processing payments and maintaining accurate records

Qualifications:

- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency with computer systems and software, including Microsoft Office Suite

**Benefits**:

- Competitive pay
- Health insurance options
- Paid time off

To apply, please go to:
Thank you,

Kevin

**Job Types**: Full-time, Permanent

**Salary**: $25.00-$27.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Mississauga, ON L5B 1M7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

Application deadline: 2023-07-09
Expected start date: 2023-07-10



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