IT Help Desk/ System Administrator

3 weeks ago


Moose Jaw, Canada North 49 Foods Ltd. Full time

North 49 Foods Ltd. is part of a family-owned global provider of high-quality specialty meat products, has an exciting opportunity for a System Administrator (SA) based out of our Moose Jaw, Saskatchewan locations.

Our parent company, Donald’s Fine Foods, has been operating for over 25 years with three plants in British Columbia, and two in Saskatchewan, and has built its business around the core values of integrity, quality, innovation, and superior customer service. We know our dedicated staff is what makes it all possible.

**Company Values**
- **Customer Focused** - Exceptional customer service is the measure of our success.
- **Integrity** - Fairness, honesty, responsibility, and trust mark every relationship inside and outside of the company.
- **People** - We treat our employees, customers, suppliers, and the community with trust and respect.
- **Quality** - Uncompromising standards in everything we do.
- **Safety** - We care about our people and emphasize a culture of safety throughout our company.

The Systems Administrator (SA) will assist in the support, maintenance and monitoring of servers and network infrastructure taking a proactive approach to resolve and identify network performance issues using industry monitoring tools.

**Responsibilities**:

- Supports networking plant equipment, network infrastructure, servers, and hardware.
- Analysis system hardware and software and develops proactive technical solutions,
- identify, resolve, and track technical problems with a sense of urgency and ownership, and,
- install system software, patches and upgrades as required on servers, switches, firewalls.
- Troubleshoots and repairs network connectivity issues,
- perform system backups and recovery.
- Assists and maintains servers and network infrastructure to consistently reduce down time,
- monitors network devices and servers’ health using industry tools.
- Deploys new server, hardware, and software as needed,
- Provides day to day technical support and guidance to non-technical users both in house and remotely.
- Other duties as assigned.

**Customer Service**:

- Provide superior day to day customer service and guidance to nontechnical users on site and remotely via phone and help desk system.
- Provide technical support and training to users as needed in software and in-house systems.
- Create user accounts and manage access levels based on Company policies.
- Partner with Human Resources on the set up and IT On Boarding of new employees.

**Administration**:

- Create tracking system and maintain documentation for operations, resolutions, users and software.
- Maintain inventory of Software Licensing.
- Provide reporting to IT Manager on performance trend issues.

**Requirements**:

- University/College degree/diploma or equivalent in the fields of IT, computer science, networking, or software development.
- 2-4 years’ experience in a System Admin role preferably in a multi-branch environment.
- Must be fluent in English with excellent written and verbal communication skills.
- Superior customer service skills.
- Ability to juggle projects while committed to hands on approach with non-technical users.
- Excellent organization skills, attention to detail and committed to deadlines.
- Lead by example, adhering and promoting Company procedures and policies.

**Experience**:

- Strong Microsoft Window Servers (2012,2016) and Desktop OS skills.
- Solid understanding of Active Directory / GPO / DNS / replication.
- Experience with virtualization technology particularly with VMware, VSphere, backup solutions.
- Solid understanding of networking and firewalls, Multi-site VPN.
- Microsoft Exchange Server.
- DFS and File Replication functions.
- VOIP systems.
- Must be willing to work outside regular office hours including weekends as required.
- Travel will be required to three locations including quarterly visits to Saskatchewan plant or as needed on an ad hoc basis as required.

**Job Type**:

- Full-time, permanent
- Monday to Friday
- Weekend availability, if needed

**Job Type**: Permanent

Ability to commute/relocate:

- Moose Jaw, SK S6H 6T5: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Moose Jaw, Saskatchewan, Canada North 49 Foods Ltd. Full time

    North 49 Foods Ltd. is part of a family-owned global provider of high-quality specialty meat products, has an exciting opportunity for a System Administrator (SA) based out of our Moose Jaw, Saskatchewan locations.Our parent company, Donald's Fine Foods, has been operating for over 25 years with three plants in British Columbia, and two in Saskatchewan, and...


  • Moose Jaw, Canada WorkCabin Full time

    Water Security Agency (WSA) an enthusiastic individual to join the Information Technology team as a term Help Desk Technologist. Reporting to the Manager, Information Technology, an employee in this job will, as a first point of contact, provide direct user support for software application, hardware and network connectivity requests and problems. In...


  • Moose Jaw, Canada WorkCabin Full time

    Water Security Agency (WSA) an enthusiastic individual to join the Information Technology team as a term Help Desk Technologist. Reporting to the Manager, Information Technology, an employee in this job will, as a first point of contact, provide direct user support for software application, hardware and network connectivity requests and problems. In...


  • Moose Jaw, Saskatchewan, Canada WorkCabin Full time

    Water Security Agency (WSA) an enthusiastic individual to join theInformation Technology team as a term Help Desk Technologist.Reporting to the Manager, Information Technology, an employee inthis job will, as a first point of contact, provide direct user supportfor software application, hardware and network connectivityrequests and problems. In addition,...

  • System Administrator

    3 weeks ago


    Moose Jaw, Canada Otpos Technologies Inc Full time

    System administrators (or sysadmin or systems administrator) are responsible for the maintenance, configuration, and reliable operation of computer systems and servers. They install hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of their organization. System administrators...


  • Moose Jaw, Canada Best Western Plus Full time

    '''Duties''' We are seeking a reliable and friendly Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. **Responsibilities**: - Run night audit - Greet guests in a warm and professional...

  • Front Desk Attendant

    4 weeks ago


    Moose Jaw, Canada Heritage Inn Hotel Full time

    **_The Heritage Inn Hotel & Convention Centre is looking to hire a Front Desk Attendant to join their team!_**: **This position will include**: Answering and directing all calls appropriately and efficiently Process and confirm room reservations Greet, register and assign rooms to arriving guests Present statement of charges to departing guests and...


  • Moose Jaw, Canada Heritage Inn Hotel & Convention Centre Full time

    _**The Heritage Inn Hotel & Convention Centre is looking to hire a Front Desk Attendant to join their team!**_ **This position will include**: Answering and directing all calls appropriately and efficiently Process and confirm room reservations Greet, register and assign rooms to arriving guests Present statement of charges to departing guests and...

  • Front Desk Agent

    2 weeks ago


    Moose Jaw, Saskatchewan, Canada Best Western Plus Full time

    _Part-time Front Desk Agent _NO PHONE CALLSWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for...


  • Moose Jaw, Canada Gibson Energy Full time

    **Administrative Assistant** **Location**: Moose Jaw **Job status**: Full Time Permanent **Department**:Moose Jaw Administration Is this position safety sensitive: No **What it’s like to Work Here** At Gibson Energy, we are powered by the diverse, skilled and innovative talent of our employees to ensure safe and responsible operations. Employees take...


  • Moose Jaw, Canada MicroAge Full time

    **Summary**: This position is responsible for providing first and second level client side support to end-users on PC/LAN/WAN based equipment. The individual will reside on-site at our service desk. The individual will liaise with the client, technicians, and all other departments involved to ensure that PC, laptop, network and printer calls are handled...


  • Moose Jaw, Canada MicroAge Full time

    **Summary**: This position is responsible for providing first and second level client side support to end-users on PC/LAN/WAN based equipment. The individual will reside on-site at our service desk. The individual will liaise with the client, technicians, and all other departments involved to ensure that PC, laptop, network and printer calls are handled...


  • Moose Jaw, Saskatchewan, Canada Heritage Inn Hotel & Convention Centre Full time

    _The Heritage Inn Hotel & Convention Centre is looking to hire a Front Desk Attendant to join their team_This position will include:Answering and directing all calls appropriately and efficientlyProcess and confirm room reservationsGreet, register and assign rooms to arriving guestsPresent statement of charges to departing guests and receive payment for...

  • Front Desk Agent

    3 weeks ago


    Moose Jaw, Canada Heritage Inn Hotel & Convention Centre Full time

    **The Heritage Inn Hotel & Convention Centre in Moose Jaw, Saskatchewan is hiring!** **What You Will Do**: Answer and direct calls appropriately and efficiently Process and confirm room reservations Greet, register, and assign rooms to arriving guests Present statement of charges to departing guests and receive payment Respond to guests' questions or...


  • Moose Jaw, Saskatchewan, Canada Gibson Energy Full time

    Administrative AssistantLocation: Moose JawJob status: Full Time PermanentDepartment:Moose Jaw AdministrationIs this position safety sensitive: NoWhat it's like to Work HereAt Gibson Energy, we are powered by the diverse, skilled and innovative talent of our employees to ensure safe and responsible operations. Employees take pride in being a trusted member...

  • Front Desk Agent

    3 weeks ago


    Moose Jaw, Canada Heritage Inn Hotel Full time

    The Heritage Inn Hotel & Convention Centre in Moose Jaw, Saskatchewan is hiring!What You Will Do:Answer and direct calls appropriately and efficientlyProcess and confirm room reservationsGreet, register, and assign rooms to arriving guestsPresent statement of charges to departing guests and receive paymentRespond to guests' questions or concernsEnsure work...

  • Project Administrator

    4 weeks ago


    Moose Jaw, Canada CAE Inc. Full time

    **Role and Responsibilities** **The role we are offering you**: - Creating and maintaining work orders and the overall management of the work order system, JIRA - creating and maintaining project/s library and plans, and file, recording and reporting systems - maintaining departmental methods, standards and processes - assisting and advising team members...


  • Moose Jaw, Canada Serco North America Full time

    Position Description: Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and...

  • Receptionist

    2 weeks ago


    Moose Jaw, Canada SunStone Retirement Specialists Full time

    '''Job Summary''' SunStone Retirement Specialists Inc., a female owned and operated financial services company, seeks a hard working and independent thinker to our team. This individual is responsible for ensuring clients first impressions are positive and the front end of the operations are run smoothly and efficiently. '''Responsibilities''' - Greet and...


  • Moose Jaw, Canada G3 Canada Limited Full time

    G3 Canada Limited is a progressive and continuously growing company. As part of our commitment of building a smarter path from Farmer’s fields to the global market, we are establishing a highly efficient coast to coast Canadian Grain enterprise designed to provide a unique competitive alternative to farmers and superior service to customers and...