Admin/receptionist

**Master, for over 70 years**
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
**It's good to work with us**
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.

Join Our Team as an Admin/Receptionist at Master Group (Nepean, ON)

Schedule: Monday to Friday, regular office hours. No weekends

Are you the welcoming face and voice that makes every interaction memorable?
At Master Group, our Receptionist is the first person our customers and partners meet, whether on the phone or in person. We’re looking for someone with a positive attitude, exceptional organizational skills, and the ability to handle day-to-day tasks with ease and professionalism. If this sounds like you, we’d love to meet you

**What you will accomplish with us**:

- ️‍ ️ Greet and assist visitors, ensuring a positive first impression.

Answer and direct calls using a multi-line Cisco Switchboard and Microsoft Teams.
✉️ Manage daily mail, sort and distribute it across the team.
Coordinate training room bookings and handle registrations for company events and meetings.
️ Order catering services for trainings and meetings at the branch.
️ Input daily orders with accuracy.
Process customer payments for equipment purchases (cash and credit cards).
Prepare monthly bank deposits.
**What You Bring to Our Team**:
✍️ Accurate data entry skills with attention to detail.
A professional, friendly, and proactive attitude.
️ Strong organizational skills with the ability to multitask and prioritize.
Proficiency in Word, Excel, and Outlook.
️ Excellent communication skills to connect with employees and clients across all branches.
The ability to work independently, even under pressure.

Why Join Master Group? At Master Group, we value our team and provide a supportive, dynamic environment. This role offers the opportunity to be a key part of our branch’s daily operations while building strong relationships with colleagues and clients alike. If you’re ready to bring your energy and skills to a top-tier company, we want to hear from you

**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy