Parking Site Supervisor

6 months ago

Toronto, Canada Reimagined Parking Full time

**Description**:
**Key Responsibilities**
- Provide positive customer service experiences for all Impark customers and clients.
- Ensure location is operated and maintained to Imparks company standards.
- Assist customers with payments.
- Administrative duties including but not limited to monthly parking sign-up, financial auditing, scheduling staff, etc.
- Direct customers into parking facilities
- Daily site inspections and equipment checks.
- Maintenance of site system software
- Correspondence and communication with all company departments as needed.
- Reporting and requesting of equipment servicing/repairs.
- Work outdoors, when required. Exposed to all weather conditions.
- Monitoring entrance and exit arm gates.
- Activate monthly access cards and program validation tickets.
- Cooperate with building and parkade security to improve the safety of the parkade
- Prepares documentation of daily report sheets
- Deal with customer inquiries effectively and efficiently
- Clear snow from building entrances
- Other duties as assigned by manager.
- Wear assigned uniform
- Ability to work independently and in a team environment.

**Lot Maintenance/Set-Up**
- Regular review of the lot’s physical condition including signage, surface, lighting, automated equipment, etc.
- Initiation of work orders dealing with any necessary maintenance repairs or improvements ensuring that necessary coding information is provided for accounting purposes and capital expenditure items are approved as needed.
- Travel may be required.

What We Want From You:

- Excellent verbal and written communication skills.
- Customer service oriented.
- Pleasant and energetic personality.
- Excellent working knowledge of Microsoft Office (esp. Excel).
- Excellent working knowledge of Outlook.
- Hands on working knowledge of parking equipment and related software.
- Ability to multi-task.
- Able to work and thrive in a fast-paced environment.
- Ability to prioritize tasks in an ever-changing environment.

PHYSICAL DEMANDS:

- Work is performed indoors, including walking, sitting and standing for an extended period of time including up to the entire duration of the shift.

WORKING CONDITIONS:

- Work is performed indoors or outdoors for extended periods of time including up to the entire duration of shift.
- Travel may be required.

**Key Responsibilities**:
See Above

**Skills Knowledge & Expertise**:
See above

**Benefits**:
**(Full-Time Employee Only)**
Medical/Vision

Dental

Life Insurance

AD&D

STD

LTD
- _offered based on employee group_
RRSP
- _offered based on employee group_
EAP
- _offered based on employee group_

PAD - Personal Days

Vacation

**About Reimagined Parking**:
The Reimagined Parking family of nationally recognized brands-Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

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