Loading Dockmaster

**Description**:
**Location**:Lot 93 - 44 Charles Street West (Manulife Centre)
**Start Date**:ASAP
**End date**: TBD - approx. May 2025
**Shift**:Monday - Thursday / 3:00pm - 9:00pm

**Deadline**:Monday, November 18th, 2024, at 5:00pm

Loading Dockmaster monitors, screens and record all vehicles entering and exiting the loading dock. Provides consistent and professional customer service. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. The Loading Dockmaster works closely with fellow team members, Operations Manager, Facility Manager and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

**Key Responsibilities**:

- Ensure positive experiences for partners and clients
- Ensure work area is maintained to Impark standard
- Interacts face to face with our customers, service is priority
- May have the responsibility for the collection of cash on front line revenues
- Controls of traffic flow, stocked supply and record keeping; monitor, screen and record all vehicles entering and exiting the loading dock
- Monitor any events that occur outside the location that may affect the operation as mandated by management
- Consults with our managers on items of relevance to the loading dock operation; identify problem and address new ideas/solutions
- Transient log sheets must be completed according to the requirements of the location, and other administrative requirements
- Some customer service duties may be required
- Parking stall count, ensuring parking vacancy available
- Work effectively as a team with your Area Manager and Co-Workers
- Must maintain general cleanliness of both the work area and loading dock area according to the requirements of the location and as required by management
- Changing signage prices to match those of competitors as mandated by management
- Ability to adapt to changes as necessitated by site locations
- Must maintain the general cleanliness of both the work area and loading dock area according to the requirements of the location.
- These are guidelines and express the minimum expectations, other duties may be assigned

**Skills, Knowledge and Expertise**:

- Must be at least 18 years of age
- Excellent communication and interpersonal skills
- Customer service oriented
- Excellent organizational skills
- Ability to multi-task
- Computer skills may be required
- Hands on working knowledge of parking equipment and related software may be required
- Able to work and thrive in a fast paced environment
- Ability to prioritize tasks in an ever changing environment

**Benefits**:
Per the Collective Agreement

**About Reimagined Parking**:
The Reimagined Parking family of nationally recognized brands-Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

**United States - California applicants only**:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.