Cargo Office Agent

4 weeks ago


Richmond, Canada Menzies Aviation Full time

Job Details

Description

**This position is located at The Vancouver International Airport**

**Main accountabilities include**:

- Greet customers as they enter the facility
- Assists customers at the front counter including pick-up and delivery requests
- Work with daily transactions to ensure payment is received correctly
- Examine manifests, bills of lading and air waybills to determine work procedures for accepting or releasing cargo
- Expedites shipment of cargo from Warehouse and assists customers in tracking their shipments
- Notifies consignee or representative concerning arrival dates of shipment, customs clearance requirements and weight of shipment
- Enter transactions for billing to consignee and airline customer prior to release of freight
- Authorizes final approval for cargo release
- Undertake acceptance procedures for export cargo shipments
- Work with CBSA, Transport Canada and other governmental agencies to clear shipments
- Recognizes dangerous goods upon receiving
- Respond to customers or other parties in regards to shipments accordingly
- Complete mandatory security and other training as required
- Other duties as assigned

**Job Requirements**:

- Must be at least 18 years of age
- Must have high school diploma, GED or equivalent work experience
- Must be able to speak, read, and write in English proficiently
- Capable of repeating repetitive tasks
- Must be flexible and available to work all shifts including weekends and holidays
- Must be able to obtain and hold all required security clearances and passing a Transport Canada background check
- Valid driver’s license with no violations over the past 5 years
- Familiarity with or ability to learn how to work within an IT cargo system environment
- Proficient in MS Office

At Menzies Aviation, we are committed to fostering an inclusive, accessible environment, where all employees & members feel valued, respected & supported. We are dedicated to building a workforce that reflects the diversity of our customers & communities in which we live & serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity & that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know & we will work with you to meet your needs.


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