Automotive Service Advisor

4 days ago


Whitby, Canada Active Green & Ross Full time

Duties:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately diagnose vehicle issues
- Provide recommendations for necessary repairs and maintenance
- Prepare accurate estimates for repairs and communicate them to customers
- Schedule appointments and manage the service schedule
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions

Qualifications:

- Previous experience in automotive service or repair industry preferred
- Knowledge of auto body repair, brake repair, shocks struts, air brake, transmission, suspension, alignment, oil change, and diesel engine repair
- Strong communication and customer service skills
- Ability to accurately diagnose vehicle issues and provide recommendations for repairs
- Proficient in using computer systems for scheduling and record keeping
- Cash handling experience is a plus

Pay: $18.00-$35.00 per hour

Expected hours: 35 - 44 per week

Additional pay:

- Bonus pay
- Commission pay

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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