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Automotive Service Advisor
4 days ago
Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately diagnose vehicle issues
- Provide recommendations for necessary repairs and maintenance
- Prepare accurate estimates for repairs and communicate them to customers
- Schedule appointments and manage the service schedule
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions
Qualifications:
- Previous experience in automotive service or repair industry preferred
- Knowledge of auto body repair, brake repair, shocks struts, air brake, transmission, suspension, alignment, oil change, and diesel engine repair
- Strong communication and customer service skills
- Ability to accurately diagnose vehicle issues and provide recommendations for repairs
- Proficient in using computer systems for scheduling and record keeping
- Cash handling experience is a plus
Pay: $18.00-$35.00 per hour
Expected hours: 35 - 44 per week
Additional pay:
- Bonus pay
- Commission pay
Flexible language requirement:
- French not required
Schedule:
- 10 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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