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Collection Specialist
3 months ago
**Job Posting for Collection Specialist**
Join our vibrant team at City Electric Supply as a Collection Specialist and embark on an exciting new career adventure We're not just another company; we're a family-owned electrical wholesaler with a global reach and a local touch. If you're a friendly, motivated individual who thrives on providing incredible customer service, then we've got the perfect opportunity for you.
At City Electric Supply, we value our employees and offer a comprehensive benefits package that includes medical, dental, and vision insurance, profit sharing, paid time off. AS the company continues to expand, we currently have 81 branch locations throughout Canada and have plans for future expansion. CES strives to provide our customers with great products and the best level of customer service in the industry.
**General Responsibilities**:
- Reviewing open accounts with Credit Manager to determine collection strategy.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolve client-billing problems and research account discrepancies.
- Collect customer payments in accordance with payment due dates.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Promote electronic receipt of invoices and statements.
**Experience and Skills**:
- Strong communication, problem solving, and analytical skills required.
- Ability to work independently and to adapt to a fast-changing environment.
- Proficiency in Microsoft Office including Excel and Word
- Attention to detail and accuracy.
- A positive attitude and strong work ethic.
- A pleasant telephone manner and strong communication skills.
- Able to work well under pressure and meet deadlines.
- Good organizational, time management and prioritizing skills
Pay: $19.00-$20.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Profit sharing
- RRSP match
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Application deadline: 2024-05-03
Expected start date: 2024-05-13