Account Representative

5 days ago


Cambridge, Canada Toyota Tsusho Canada Inc Full time

Toyota Tsusho Group has been operating in North America for over 60 years and we are part of a multi-market, multi-business enterprise with expertise in exporting and importing, new manufacturing, intermediate goods processing, and logistics in Canada, Mexico, The United States, and the Caribbean.

With a team of nearly 5,000 and 71 locations across North America, we strive for comprehensive excellence by cultivating a vibrant culture of creativity, reliability, accountability, flexibility, and team work to activate the full potential of all employees, customers, suppliers, and communities.
- Network and establish a rapport with our customers and suppliers
- Take proactive approach for problem resolution for customer accounts
- Identify new business opportunities and develop new business leads by conducting market research and cost analysis
- Track Sales Activity progress to plan using PDCA methodology, present monthly result to Management
- Responsible for RFQ Process for New Business Development
- Work closely with compliance team to ensure new products are compliant with regulations and track in the system
- Follow up on customer and supplier inquiries, and quality issues
- Support Accounts Receivable (A/R), month end and budget activities
- Other duties as assigned

**Minimum Qualifications (non-inclusive)**:

- Sales and customer service experience an asset; however, experience is not required only an eagerness to learn
- Business related University degree or College diploma preferred
- Knowledge/experience in plastic resin materials an asset
- Knowledge/experience in decarbonization an asset
- Must have a driver’s license
- Must be able to travel domestically and internationally when required
- Proficient in Microsoft Excel; experience in JDE and/or SAP an asset
- Demonstrated ability to thrive in high stress situations, time management, organization skills, communication skills, and attention to details
- Must be able to work overtime when required, including weekends if necessary

***Benefits**:

- Competitive wages
- 100% employer paid health and dental benefits
- Generous paid time off policy
- Flexible work from home policy
- Fitness reimbursement program
- RRSP program with company match
- Paid volunteering opportunities
- Educational reimbursement program

Toyota Tsusho Canada, Inc. is an equal opportunity employer and will provide accommodation during the recruitment and selection process as requested. Should you require accommodation throughout this process, please contact our Team Member Relations Department directly.



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