Administrative Assistant

2 weeks ago


Toronto, Canada Delta Airlines Full time

**CANADA, TORONTO**

***

**AIRPORT CUSTOMER SERVICE**

***

**25-MAR-2024**

***

**REF #: 24200**

***

**HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)**:

- Vision: Deliver world-class service to all customers.
- Mission: Make every customer feel like the most valued person.

Airport Customer Service is seeking a highly responsible individual with demonstrated administrative experience, possesses a high level of accountability for achieving results, and is able to work independently and as part of a team. This Administrative Assistant will support the ACS Station Manager with all administrative responsibilities in the station and will ensure the office operates smoothly while providing a high level of service to internal and external customers.

Summary of responsibilities (not comprehensive of all tasks):

- Manage personnel files for all employees, including processing new hire paperwork, filing documents, and managing document retention policies.
- Manage the full invoicing process, including paying invoices, printing documents, and retaining documentation per company policies.
- Manage the relationships with all vendors, including serving as the liaison for communications, vendor onboarding, contracts, invoicing, and all escalations.
- Assist Station Leadership with employee engagement events.
- Manage security and restricted access credentials for all employees, including SIDA/RAIC badges, keys, and parking passes.
- Oversee licensing and certification processes for Ground Service Equipment (GSE) with the appropriate provincial and federal government agencies.
- Handle administrative tasks of the station, including managing phone calls and mail handling.
- Ensure full compliance with station requirements with company and government required audits, reports, training, and other tasks.
- Complete data and reporting requirements as needed to provide to the company, airport authority, and other government agencies.

**BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING**:
"Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
Delta benefits as per local regulations and work rules will apply.

**WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)**:

- 1-2 years of experience in an administrative support role High standards of performance for self and others, with the ability to guide others in adhering to these standards.
- Should have a thorough knowledge of Delta operational procedures and policies.
- Strong organizational skills
- Multi-tasking skills with the ability to make quick, prudent decisions.
- Must be performing satisfactorily in current position.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Must be at least 18 years of age and have authorization to work in Canada.

**WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)**:

- 2 or more years of experience in an administrative support role



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