Product Analyst

5 months ago


Toronto, Canada Hana Bank Canada Full time

**Job Title**:Product Analyst
- **Department**: Marketing
- **Reports to**: VP of Marketing Department

**Job Summary**
- The Product Analyst is responsible for analyzing bank deposit data to derive actionable insights and generating comprehensive reports to support strategic decision-making. This role assists in the enhancement of the Bank’s policies and procedures (P&Ps), contributes to the development of training materials, conducts CDIC verifications, manages monthly payments, and ensures timely updates of the Bank’s deposit information on FCAC.

**Responsibilities And Duties**
- Conduct market and competitive research to identify new/existing products and provide insights on emerging trends, customers’ needs, and competitor activities.
- Analyze Bank’s deposit product performance data to identify areas for improvement, and make recommendations for enhancements or new product features.
- Assist in the development of deposit product training materials for branch employees and collaborate with other team of Marketing Department to develop messaging and promotional materials.
- Support the product development process by working with cross-functional teams to develop products requirements, pricing strategies, and go-to-market plans.
- Assist in improving the Bank’s policies, procedures, and guidelines (P&Ps)
- Conduct the CDIC data verification and monitor to reflect the CDIC Act and requirements
- Manage trust accounts and report to related stakeholders
- Review and update account information displayed on FCAC website periodically.
- Manage and monitor inactive accounts and report to related stakeholders
- Analyze and identify operation error from the Bank’s internal system and provide solution to minimize any unintended error from system user
- Design and implement enhanced business process that will enables users to process task more efficiently.
- Participate in departmental occasions and activities
- Perform backup tasks and other ad-hoc duties as assigned

**Qualification & Skills**
- Bachelor's Degree or Diploma in related fields with minimum 1 year of relevant experience
- Detail-oriented
- Team work, Adaptability
- Critical thinking and problem solving skills
- Communication and Organizational skills
- Analytical skills / Technology Skills
- Working knowledge of current deposit, FX process and procedure
- Bilingual Preferred (English & Korean)
- Knowledge of OSFI and CDIC regulations

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

**Language**:

- Korean (required)

Work Location: In person



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