Administrative Assistant
5 months ago
About us:
At Rideau Dental Centre, we offer amazing dental care in a safe and comfortable environment. Our skilled dental team is fully committed to our patients’ oral health and will work directly with our patients to ensure all dental needs are met.
We pride ourselves on providing quality dental care and 4.1 stars on Google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.
Our practice is conveniently located 50 Rideau St, Suite 204 in Ottawa, Ontario.
Schedule:
_Full-time_
Monday 9:00am - 5:00pm
Tuesday 8:30am - 4:30pm
Wednesday 9:00am - 5:00pm
Thursday 8:30am - 3:30pm
Friday 9:00am - 5:00pm
Benefits of Joining Our Team:
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
**Responsibilities**:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset
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