Branch Manager

3 weeks ago

Guelph, Canada Desco Plumbing and Heating Supply Full time

**The Opportunity**

Reporting to the Regional Operations Manager, the Branch Manager will focus on the sales and operations of the Guelph branch - accountable for achieving financial targets, business growth and directing the day-to-day aspects including the customer experience, employee engagement, counter and inside sales, margin, expense control, health and safety compliance and branch administration.
- Champion customer experience initiatives with a goal to achieve superior customer service levels.
- Coach, develop and provide leadership to branch employees.
- Assess local market conditions, identify sales opportunities and develop business plans.
- Collaborate with sales team to maximize customer account growth and maintenance.
- Sales representation accountability of house accounts; growth, relationships, updating net pricing, discounts, etc.
- Analyze sales by product mix and develop action plans for promotion.
- Develop and implement strategies to improve productivity.
- Reduce slow moving and obsolete merchandise at branch level.
- Coordinate purchasing of non-stock material in accordance with Desco’s buying policy.
- Participate in technical areas of branch operations when required; fielding customer calls, entering orders, quotations, etc.
- Coordinate branch events, contractor training and promotions.
- Ensure safekeeping of company assets and provide a safe and clean working environment.
- Other duties as assigned.

**What You Offer**
- 5+ years’ sales and technical experience in plumbing and heating or related industry,
- 3+ years’ experience in a managerial capacity preferred,
- Post-secondary education in related field or equivalent work experience,
- Computer literate and proficient in MS Office,
- Enthusiastic and engaged with customers and employees,
- Excellent selling, communication and negotiations skills, and
- Prioritizing, time management and organization skills.
- Come be a part of Desco - one of Canada's Best Managed Companies since 2009 - earning us the ultimate honor of Platinum Club Member Status._

As a leading Canadian owned plumbing, HVAC and hydronics wholesale distributor, we are comprised of 17 locations and 3 luxury showrooms and are a proud supporter and supplier to the essential Plumbing and Heating trade contractors in the Ontario market.

Desco is committed to providing accessible employment practices, in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Applicants are asked to make accommodation requests to Desco, and we will make every effort to ensure that accommodation requests are met throughout the recruitment process.

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Guelph, ON N1L 1M5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Plumbing and HVAC sales: 5 years (preferred)
- Management: 3 years (preferred)

Work Location: In person

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