Inside Sales Representative

1 week ago

Burlington, Canada Acorn Stairlifts (Canada) Inc. Full time

**Appointment Setter / Inside Sales**

**WHATS IN IT FOR YOU, YOU ASK?**
- Part of a **FAMILY**.
- **FUN-LOVING, POSITIVE **and **ENCOURAGING** atmosphere.
- **CELEBRATE **in Company Events (Pizza lunch, Cake, Birthdays, Anniversaries, spirit wear, contests etc.)
- Canada’s **#1** **LEADER** in the Stairlift Industry - proudly serving our customer’s needs since 1992
- **COMPANY BENEFITS, 3 WEEKS** vacation**, PAID** time-off, on-site parking**, CASUAL DRESS ATTIRE**

**WE ARE SEEKING**

**WHO WE ARE**

Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer’s needs

Acorn Stairlifts Canada Inc., has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world. The key to our success is simple. We utilize Hi-tech systems and processes to ensure a simple to use; yet high quality product is produced.

**WHAT YOU’LL BE DOING**
- Make outbound calls to potential clients who have responded to advertising
- Field inbound sales calls from clients who are interested in our products and services
- Qualify the needs of clients and assess lift type, urgency, and provide estimates
- Book appointments for clients with our Field Sales Representatives
- Manage the Field Sales Representatives daily schedules using Google Maps in accordance with client availability
- Maintain detailed notes of calls and update customer contact information in a proprietary customer database
- Complete call backs as required
- Follow all call quality guidelines as directed by management
- Adhere to all appointment booking guide lines
- Achieve all targets and goals as assigned

**WHAT YOU HAVE**
- An outstanding personality and positive attitude
- Ability to build relationships and work well with all levels in the company
- Demonstrated organizational and time management skills
- Ability to work independently and as a team
- Ability to prioritize and multi-task while adapting in a fast-paced work environment
- Intermediate computer skills and knowledge of google maps
- Excellent communication and listening skills

**QUALIFICATIONS**
- A secondary diploma and related experience
- 1+ years’ inside sales experience/call center environment
- 2+ years’ experience working directly with clients
- 2+ years related experience in a fast paced environment
- Strong interpersonal skills
- Proficiency in Microsoft Office and Google Chrome
- Strong scheduling and appointment setting skills
- Excellent verbal and written communication skills
- Bilingual (French/English) is mandatory

**CORE VALUES**

**Quality**: products we make and sell, and the services we provide

**Unity**: working together as one team

**Integrity**: acting responsibly and honestly to deliver on our promises

**Caring**: about our customers, each other, and the wider community

**Ambition**: taking pride in all we do and striving to improve
- Base pay + Commissions (Commission uncapped)_

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Sales: 2 years (preferred)

Work Location: In person

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