Representative, Inside Sales

3 weeks ago


Burlington, Canada Samuel, Son & Co., Limited Full time

RESPONSIBILITIES:

- Manage and grow the sales for an assigned territory working from the Burlington office
- Gather competitive and market intel from the field for Commercial Development and Sales Management to guide market strategy
- Prepare and issue documentation related to quotes, orders and call reports
- Enter customer orders into the Samuel ERP system
- Support and follow up on product knowledge, literature or technical support requests for recovered and existing customers
- Adhere to pricing guidelines, co-managed with regional and sales manager
- Qualify current customers for new business opportunities
- Identify at-risk businesses and report findings to sales reps or management
- Manage customer contact information, prospects, and opportunities through Microsoft Dynamics CRM
- Additional duties as required

QUALIFICATIONS:

- Possess about 3-5 years of experience
- Experience selling in an inside sales environment and/or demonstrated success working with customers will involve c old-calling
- Post-secondary Business or Technical degree/diploma preferred but not a requirement
- Able to work independently and as part of a team
- Strong communication and administrative skills
- Bilingual is an asset (English & French)
- Technically proficient with MS Office Suite
- Knowledge of ERP systems such as JD Edwards or D36

SAMSA



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