Sales Manager

4 weeks ago


Burlington, Canada Pioneer Family Pools Full time

**Patio Sales Manager**

At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative team to ensure client concerns are addressed effectively and professionally. Join our team and become a part of a growing industry

**Pay**:Competitive Compensation package

**Responsibilities**:

- Visits to multiple retail stores located in/around: Brantford, Burlington, Hamilton, Oakville, Brampton, Vaughan & St. Catharines. Other areas to be determined.
- Recruit and Onboard Patio sale staff (seasonal and permanent)
- Train patio personnel on how to provide courteous and friendly service to all customers; includes product knowledge, sales training and customer service commitment
- Train on all systems and proper procedures. Ie POS, ERP and sales targeting and lead nurturing
- Train and educate patio salespeople on how to complete customer orders in an accurate and efficient manner
- Review commission reports for patio team
- Direct and provide sales targets and growth for patio salespersons and the overall store location
- Handle high level customer service issues; support sales staff on all customer service issues based on company direction
- Identify knowledge gaps within the team and develop a plan to fulfill them
- Development and execution of sales training materials
- Setting and tracking sales goals and reporting results
- Achieve growth and hit sales targets by successfully managing the sales team
- Understand competitive landscape and how to properly position the sales team and their approach
- Store presentation; ensuring correct merchandising and display of product in the retail stores
- based on analytical reporting of successful items and slow movers reports
- Handling sales on the floor to support as needed
- Managing staff schedule and personally covering absences when needed

**Experience and Qualifications**:

- Management Experience (3+ years) required
- Sales Experience (3-5+ years) required
- Proficient in Microsoft Suite (Word, Excel, PowerPoint) required
- Bachelor’s degree in business or related field considered an asset
- Experience with CRM, ERP and Management Systems considered an asset

**Requirements**:

- Strong leadership skills
- Ability and willingness to travel to stores on a regular basis
- Self-motivated and results oriented
- Strong leadership skills
- Customer focused mindset
- Great communication skills
- Weekend availability **required, more so in season from April-September**
- Pioneer Family Pools is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Pioneer Family Pools will work to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Store discount
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Work Location: In person



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