Sales Manager

2 weeks ago


Burlington, Canada Reliance Home Comfort Full time

As a Sales Manager reporting directly to the General Manager, you will spearhead the development and execution of the sales strategy while leading a team of sales professionals. Your core responsibilities will revolve around optimizing sales performance, guiding the sales process from initiation to conclusion, cultivating a culture of high performance within the team, addressing customer escalations, and maintaining a commitment to consistently achieving or surpassing sales targets.

Key Responsibilities:

  • Provide strategic leadership and execute initiatives to stimulate organic lead generation, while devising growth strategies for expansion into new geographical markets.
  • Stay informed about industry trends, competitor activities, and market conditions to identify business opportunities and potential risks.
  • Lead and manage a sales team, providing guidance, training, and support to achieve individual and team targets.
  • Develop and manage sales budget including profit and loss, monitoring expenses, and ensuring cost-effectiveness in all sales activities.
  • Provide regular reports on sales performance, market trends, and other relevant metrics to the company management team.
  • Partner with Service Operations and Installation Teams to maximize lead opportunities for the service technicians and installers.
  • Ensure a high level of customer satisfaction through effective communication and responsiveness.
  • Analyze sales data and performance metrics to make informed decisions and adjustments to the sales strategy.
  • Collaborate with the Talent Acquisition team to efficiently identify, recruit, and hire qualified candidates.

Skills, Experience and Education Required:

  • Demonstrated success as a Sales Manager or in a similar leadership role, showcasing a track record of meeting or exceeding sales targets.
  • Excellent verbal and written communication skills including presentation and training skills to all levels.
  • Strong ability to develop new and effective relationships with internal and external contacts.
  • Confidence in leading and guiding a diverse team.
  • Must have access to reliable transportation.
  • Must maintain a valid driver's license and clear driver abstract.

Successful candidates will be subject to a thorough background check, including employment verification.



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