Manager of Digital Information and Innovation

6 months ago

Cambridge, Canada Grand River Conservation Authority Full time

**Manager of Digital Information and Innovation**

**Internal/External Job Posting**

**Regular Full Time Non-Union Position**

Grand River Conservation Authority (GRCA) has an international reputation for excellence in managing the natural resources of the largest inland river system in southern Ontario. Encompassing approximately 6,800 square kilometres, the Grand River watershed has a population of almost one million people in 38 municipalities and two First Nations. Designated as a Canadian Heritage River, the Grand River and its major tributaries boast many outstanding human heritage features and excellent recreational opportunities. The GRCA is committed to environmental protection by delivering services that ensure the well-being of the environment and its inhabitants.

**General Accountabilities**

As a member of the senior leadership team at the Grand River Conservation Authority, the role of the _Manager of Digital Information and Innovation_ is to lead the organization in providing transformational and innovative digital technological solutions to improve operational efficiency, interdepartmental workflows, staff experience, and public services, in alignment with the goals of the organization. The position requires a customer service focus and a combination of strategic thinking, project management, technology expertise, and change management skills.

**Specific Accountabilities**

1. Participate on the senior leadership team, contributing to the development of corporate strategic plans, goals, and objectives, policies, and annual budgets. Establish strong working relationships and open collaboration with the Management team.

2. Collaborate to develop and execute a corporate strategy for the use of Information Technology and Information Management across the organization. Work with GRCA’s senior leadership team to prioritize technology investments and lead the strategic implementation of technology to drive innovation. Develop and implement corporate policies related to technology and intellectual property.

4. Provide guidance, direction, mentorship, and support for the staff in the department, to ensure effective delivery of programs and employee development. Promote and practice the GRCA’s values in all actions. Ensure compliance with the Ontario Occupational Health & Safety Act and regulations, other employment-related legislation, and GRCA Policies and Procedures.

5. Ensure cybersecurity defences including developing audit procedures, emergency response plans, communication strategy, and staff awareness training.

6. Help develop, implement, and maintain a disaster recovery plan that supports business continuity in case of an event that could disrupt the delivery of information services within the organization.

7. Stay current on industry trends and emerging technologies. Prepare for emerging Artificial Intelligence developments and implement guidelines as appropriate. Identify potential risks associated with digital initiatives and develop mitigation strategies.

8. Coordinate the annual departmental budget with Finance staff and provide input to other departments as relates to technological costs applied to their area of operations. Includes working with the finance department to develop an appropriate departmental chargeback model.

9. Oversee the acquisition and development of technology and business process solutions, including project management of complex technology implementations and writing Request for Proposals and other procurement documents.

10. Ensure information management and business solutions comply with legislative requirements such as MFIPPA, AODA, OHSA, and the Employment Standards Act.

11. Develop relationships with government and other external organizations as applicable for the purpose of sharing information, meeting regulatory requirements, and seeking out innovative solutions to meet corporate needs.

**Technical Accountabilities**

1. Post-secondary degree in computer science, engineering, or related information technology/ management field. A Master’s degree in a relevant discipline is preferred.

2. At least 10 years of relevant experience with a minimum of 6 years of management experience. Prior leadership experience in a public sector organization is preferred.

4. Technical awareness of GIS tools and databases; custom website development; reporting tools for environmental and financial data; and hydrometric data collection, storage, and use.

5. Knowledge of Conservation Authorities’ roles and responsibilities.

6. Demonstrated organizational, leadership, and team-building skills. Experience managing staff in a unionized environment is considered an asset. Strong collaboration skills on cross-departmental teams, and with external agencies, other partners, and third parties as applicable.

7. Strong strategic thinking skills in combination with strong research, analytical and problem-solving abilities and demonstrated experience in preparing and m

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