Assessment Coordinator

2 months ago

London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Office of the Registrar (OOR) fosters a culture of student service excellence and is a key contributor to the overall student experience at Western, from the initial point of contact with prospects through to graduation and beyond.

**Responsibilities**:

- The Assessment Coordinator will work with the Assessments team to plan, manage and facilitate central, online, accommodated, and external assessments, ensuring that all service standards are met for students in accordance with Western’s Senate requirements or the requirements of the institutions from which the student officially resides, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. The Assessment Coordinator will actively participate in the development of policies and procedures related to Examination Services and will review existing policies and processes to identify opportunities for improvement and to enhance customer service. The Assessment Coordinator will provide training to the in-person and remote proctoring team to ensure the delivery of exemplary customer service to various stakeholders.

**Qualifications**:
**Education**:

- Undergraduate Degree, with education in Business, Administration, Human Resources, or Information Management preferred

**Experience**:

- 2 years' progressive experience in a post-secondary academic environment supporting registrarial services
- 1 year experience scheduling appropriate resources, facilities and equipment to support student needs
- 1 year customer service experience

Skills, Abilities & Expertise:

- Strong organizational skills including the ability to balance competing priorities and assignment of workloads
- Demonstrated initiative to recommend and implement changes for ongoing improvements to services
- Advanced ability to effectively communicate (orally and in writing) with strong customer service orientation
- Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
- Demonstrated commitment to ongoing learning and professional development
- Ability to understand customer needs and expectations and provide excellent customer service directly and indirectly to satisfy expectations
- Ability to analyze and synthesize sizable amounts of detail/data
- Basic understanding of financial theories and budgeting
- Ability to work within a flexible schedule to accommodate the University’s events and activities with flexibility to work outside regular business hours, i.e. Convocation, Western exam periods, out of hours exams scheduled by external customers
- Self-driven, independent thinker who is highly motivated and possesses an intrinsic passion for quality
- Ability to work in a manner that is compliant with confidentiality requirements
- Professional manner, tact, diplomacy and discretion in dealing with associates and colleagues including senior management
- Intermediate skills in Microsoft Office suite (Word, Excel, Access) and PeopleSoft

**Why Western?**:
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

  • Assessment Coordinator

    6 months ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Assessment Coordinator

    6 months ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Assessment Coordinator

    6 days ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 13 Please note, this is a 1-year temporary contract. **Secondments are Welcome**: Click here for more details on secondment opportunities. **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by...

  • Multidisciplinary Assessment Coordinator

    4 weeks ago

    London, Ontario, Canada Rehab First Inc. Full time

    Rehab First Inc. is a leading multidisciplinary assessment and treatment organization in Ontario, Canada.We are seeking a Full-Time Multidisciplinary Assessment Coordinator to join our team in London, ON.About the Role:The successful candidate will be responsible for coordinating the intake of clients into Rehab First for assessment and treatment services....

  • Assessment Support Assistant

    6 months ago

    London, Canada Western University Full time

    **About Western**: **About Us**: The Office of the Registrar is dedicated to helping our students achieve their academic goals by providing to the Western community an array of integrated student-related services in a confidential and professional environment. **Responsibilities**: Examination Services within the Office of the Registrar provides student...

  • Local Improvement

    6 days ago

    London, Canada City of London Full time

    The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London...

  • Assessment Specialist

    2 days ago

    London, Ontario, Canada City of London Full time

    The City of London is committed to creating lasting systemic change and fostering a positive, action-focused environment where everyone has equal access to opportunities. This mission aligns with the Anti-Racism and Anti-Oppression division's mandate.Job Summary:This temporary full-time position as an Assessment Specialist - Local Improvement offers a unique...

  • Clerk Tax Adjustment

    2 months ago

    London, Canada City of London Full time

    The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London...

  • Jr. Environmental Assessment Planner

    6 months ago

    London, Canada R.V. Anderson Associates Limited Full time

    Your difference is the difference Do you love to develop and share great ideas? Do you believe your insights can drive people forward? Do you appreciate working with others and building on mutual successes? Perfect. We do, too. As an employee-owned company, we foster a culture where our people can thrive - and by thrive, we mean a place where you can share...

  • Wellness Coordinator

    6 months ago

    London, Canada The Manor Village Life Centers Full time

    **Wellness Coordinator** **The Manor Village at London** **Full-Time - 8:00am - 4:30pm (Monday - Friday)** The Manor Village at London is looking for an amazing Wellness Coordinator. The Wellness Coordinator will operate as a Health & Wellness Ambassador. Their primary responsibility is to support the Director of Care in all aspects of the Wellness...

  • Treatment Coordinator

    6 months ago

    London, Canada Rehab First Inc. Full time

    **Treatment Coordinator** **Be a part of changing someone’s story. We offer.** - Competitive salaries, employer-paid benefits, diverse caseloads - The opportunity to make positive life-changing differences with our clients Rehab First is one of Ontario's largest multidisciplinary assessment and treatment organizations, numbering approximately 120...

  • Treatment Coordinator

    1 month ago

    London, Canada Rehab First Inc. Full time

    **Treatment Coordinator** **Be a part of changing someone’s story. We offer.** - Competitive salaries, employer-paid benefits, diverse caseloads - The opportunity to make positive life-changing differences with our clients - Experienced, personable and accessible management on site for ongoing support and mentorship - Administrative support -...

  • Program Coordinator

    3 months ago

    London, Canada St. Joseph's Hospice of London Full time

    **ROLE DESCRIPTION** Title Program Coordinator, Community & Supportive Care Classification Part-time Regular Hours per Week 30 hrs. per week - 100% on-site Reporting to: Director of Community & Supportive Care **POSTION SUMMARY** St. Joseph’s Hospice is a charitable, faith-based organization that offers compassionate holistic care and support to people...

  • Treatment Coordinator

    4 weeks ago

    London, Canada Rehab First Inc. Full time

    Treatment Coordinator Be a part of changing someone’s story. We offer….Competitive salaries, employer-paid benefits, diverse caseloadsThe opportunity to make positive life-changing differences with our clientsExperienced, personable and accessible management on site for ongoing support and mentorshipAdministrative supportOpportunities for career and...

  • Treatment Coordinator

    4 weeks ago

    London, Canada Rehab First Inc. Full time

    Treatment Coordinator Be a part of changing someone’s story. We offer….Competitive salaries, employer-paid benefits, diverse caseloadsThe opportunity to make positive life-changing differences with our clientsExperienced, personable and accessible management on site for ongoing support and mentorshipAdministrative supportOpportunities for career and...

  • Treatment Coordinator

    4 weeks ago

    London, Canada Rehab First Inc. Full time

    Treatment Coordinator Be a part of changing someone’s story. We offer…. Competitive salaries, employer-paid benefits, diverse caseloads The opportunity to make positive life-changing differences with our clients Experienced, personable and accessible management on site for ongoing support and mentorship Administrative support Opportunities for career...

  • Medical Services Coordinator

    4 weeks ago

    London, Ontario, Canada Rehab First Inc. Full time

    About Rehab First Inc.We are one of Ontario's largest multidisciplinary assessment and treatment organizations, with a team of 120 professional staff and administrative support. Our values of sincerity, commitment, and self-improvement drive us to restore hope and function to clients affected by serious injury and illness.Our DisciplinesWe offer a range of...

  • Service Coordinator

    6 months ago

    London, Canada Merrymount Children's Center Full time

    **ABOUT MERRYMOUNT** Merrymount Family Support & Crisis Centre is an accredited Children’s Mental Health Centre that provides around-the-clock family capacity building and support services, for children aged 0 to 12, across London, Middlesex, Elgin and Oxford Counties. Merrymount provides a wide range of crisis, respite and early intervention mental...

  • Complex/palliative Care Coordinator

    6 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Complex Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Intake Service Coordinator

    3 months ago

    London, Canada Merrymount Children's Center Full time

    **ABOUT MERRYMOUNT** Merrymount exists to help children and families as they navigate through and beyond crisis, to build stronger, healthier families. Merrymount’s safe, supportive and strength-based intervention and care builds stronger families and children that have the support they need to grow up strong, form healthy relationships, and know they...