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Oakville, Ontario, Canada Consult2Bond Inc. Full time{"h2": "Job Summary", "p": "We are seeking a skilled Technical Sales Representative to join our team at Consult2Bond Inc.As a Technical Sales Representative, you will be responsible for promoting sales to existing clients, identifying and soliciting potential clients, and assessing client needs to recommend the appropriate goods or services.Key...
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Technical Sales Representative
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Oakville, Ontario, Canada Consult2Bond Inc. Full time{"h2": "Job Summary", "p": "We are seeking a skilled Technical Sales Representative to join our team at Consult2Bond Inc.As a Technical Sales Representative, you will be responsible for promoting sales to existing clients, identifying and soliciting potential clients, and assessing client needs to recommend the appropriate goods or services.Key...
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Technical Support Representative
3 months ago
Job Overview:
We are seeking a skilled Bilinqual Technical Support Representative to join our team in Ontario. As a Technical Support Representative, you will be responsible for providing technical assistance and support to our customers. This is a full-time position offering competitive pay and benefits. Both
**Duties**:
- Troubleshoot and resolve hardware and software issues
- Assist customers with software installation, updates, and configuration
- Provide guidance on network connectivity, LAN setup, and firewall configuration
- Collaborate with internal teams to escalate complex issues and ensure timely resolution
- Document customer interactions and resolutions in the ticketing system
- Stay up-to-date with the latest technology trends and product updates
**Skills**:
- Strong knowledge of computer hardware and software troubleshooting
- Experience in desktop support and remote assistance
- Excellent communication skills, both verbal and written
- Proficient in Windows operating systems (Windows 7/8/10)
- Familiarity with Linux operating systems is a plus
- Understanding of LAN/WAN networks and network protocols
- Ability to diagnose and resolve software-related issues
- Familiarity with remedy ticketing system is preferred
**Salary**: $45,000.00-$65,000.00 per year
**Benefits**:
- Automobile allowance
- Casual dress
- Commuter benefits
- Company events
- Extended health care
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Experience**:
- Biomedical Experience and or IT support: 1 year (required)
**Language**:
- Must speak English and French (required)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
- 25% (required)
Work Location: In person
Application deadline: 2024-04-12