![Reformotiv Physio + Pilates](https://media.trabajo.org/img/noimg.jpg)
Client Services Coordinator
3 weeks ago
Come join our amazing team of people who are passionate about creating and returning clients to happy and healthy lifestyles
Reformotiv Physio + Pilates is located on Keefer St. between Main St. and Quebec St. in Vancouver’s historic Chinatown. We have a dedicated multidisciplinary team of Physiotherapists and Pelvic Health Therapists who help our clients achieve optimal physical health and performance. We offer competitive compensation with access to a Health Spending Account (for those working a minimum of 18 hrs/week), incredible on-the-job training as well as a fun and supportive working environment.
Does this sound like something you’d like to be part of? If yes, keep reading
**The Opportunity**:
**Core Responsibilities**:
- Maintain a strong understanding of clinic services and specialized skill sets of all therapists and be able to communicate this to our clientele when needed
- Manage appointment bookings, cancellations, and appointment follow-ups
- Ensure client and staff confidentiality
- Manage invoicing, billing, and monitor clinic performance metrics
- Reconcile and balance end of day sales
- Oversee inventory and order/receive clinic supplies
- Support marketing and promotional activities
- Excellent communication and customer service skills (fluent in English both written and verbally)
- Professional and courteous behaviour in conflict resolution
- Attention to detail and accuracy with efficiency
- The ability to organize and prioritize multiple tasks based on shifting priorities
- Maturity, confidence, and self-awareness
- The ability to exercise tact, discretion, and maintain confidentiality
- Experience with medical office online booking and billing software (Jane preferable) or confidence in learning and adapting to new software programs
- A positive attitude
- A willingness to learn, grow, & adapt
**What we can offer you**:
- A safe, fun, and inspiring work environment
- A flexible work schedule
- Health Spending Account
- Opportunities for growth and development
- A work culture rooted in reward and recognition
- A beautiful clinic that is a short walk to two Skytrain stations (Stadium-Chinatown and Main Street-Science World) and accessible by bus or bike
- Access to gym space and staff shower room outside of working hours
- Discounts on products
Compensation: $18.00/hour. Remuneration is negotiable based on experience and proven skillset.
**References are required.** _Please ensure you can work the specified hours before applying._
We thank all applicants for their interest however only those selected for an interview will be contacted.
We can’t wait to meet you
**Job Types**: Part-time, Permanent
Part-time hours: 18-24 per week
**Salary**: $18.00 per hour
**Benefits**:
- Casual dress
- Company events
- Extended health care
- On-site gym
- Store discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- No weekends
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Vancouver, BC V6A 1X4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
Expected start date: 2023-08-21
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