Client Services Coordinator
5 months ago
**Client Services Coordinator - Vancouver, BC - Full time**
**Salary Range: $42,000-$45,000**
Over the past 31 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. Our brand represents the integration of many premier companies within the industry: Centric Health Medical Assessments, Lifemark Assessments, Work Able, Health Impact, IGMS, RJL Assessments and Viewpoint Medical Assessment Services. With over 300 locations across the country, we are Canada’s largest provider of independent assessment services.
As a **Client Services Coordinator with Viewpoint** you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You are an outgoing individual with multi-tasking capabilities and your administrative work is thorough, organized and detail oriented. You have strong computer skills including knowledge of MS Word, Excel and Database use. You have excellent verbal and written communication skills and your work experience demonstrates success in providing service and strong administrative support.
**Your responsibilities include**:
- Receiving and transferring incoming calls
- Booking, confirming and maintaining service schedules using the administrative database
- Create assessment files, receive and file case documentation, and send consultant medical or other files necessary for completion of service
- Receiving and directing examines and assisting them with forms' completion where necessary
- Distributing incoming mail and posting outgoing mail on a daily basis
- Coordinating courier deliveries and pickups
- Word processing documents, forms and reporting data as required
- Providing administrative and clerical support to consultants, management and other staff
- Developing and fostering client relationships
- Working with national accounts and facilitating appointments
- Assisting with transcription of reports, invoicing, vouchering, and other production activities as required
- Triage and coordinate files, ensuring appropriate service is being provided
- Order and maintain office supplies.
- Maintain accurate records of postage meter, fax machine and copier usage
**Preferred Qualifications**:
- Relevant post-secondary/community college education
- 3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment
- Comprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
- Effective verbal and written communication skills
- Proven organizational and multi-tasking skills
- Knowledge of medical terminology is a strong asset
**Medical Office or Legal Assistant training is an asset. Education/experience as a Kinesiologist is desired, but not required.**for more information.
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