Client Service Coordinator

2 weeks ago

Vancouver, Canada Horizon Chartered Professional Accountants Ltd. Full time

**CLIENT SERVICE COORDINATOR (CSC) - IMMEDIATE OPENING**

**The Opportunity**

Horizon CPA is a mid-size professional accounting firm located in downtown Vancouver. We provide hands-on accounting, tax compliance, advisory and financial planning services to entrepreneurs, professional corporations and other privately-owned entities.

We are looking for a full-time Client Service Coordinator who can join our team and provide exceptional services to our clients and support the team. Just like us, you are a _tenacious self-starter_. Your days start early, and you arrive at work before your day begins. You are a team-player and understand that it is the little things that contribute to the quality of the work you present.

You care about others and the firm’s long-term success. You are the person who asks, “What can I do to help?” and then takes action to ensure things get done. You are outgoing, proactive, and willing to put in some elbow grease to ensure the work gets done well and on time.

As the Client Service Coordinator, you will provide exceptional administrative services to our clients and provide critical administrative support to Managers and Principals. You will also work closely with other Accountants to ensure high quality work and efficient turnaround of jobs is being maintained.

As part of the team, you will initially be responsible for:
**Job Initiation and Finalization - Admin Functions**
- Logging new jobs in the firm's electronic workflow system
- Initiating routine jobs, preparing information request letters, ensuring information is received on a timely basis
- Reviewing information received, following up on missing documents, importing appropriate documents,
- Ensuring tax returns are filed on a timely basis
- Preparing and collating client deliverables, including invoices
- Requesting payments and following up on overdue invoices
- Finalizing/archiving/rolling forward completed jobs

**Client Communications**
- Initiating contact with new and current clients, following the firm's client onboarding process
- Respond independently to client enquiries and escalate complex enquiries to appropriate parties based on knowledge of practice/structure and work process.
- Updating and maintaining the firm’s client database as needed
- Ensuring documents provided by clients are returned appropriately

**Other Administrative Functions**
- Procuring WIP and billing reports for the management team
- Updating and maintaining various worklists
- Drafting, proof-reading reports and other correspondence
- Assisting with general office procedures
- Proactive management of Principal’s calendar in order to maximize best use of the Principal’s time

**Future Development**

As you gain more experience, you will be given the responsibility of managing the administrative needs of an assigned group of clients, reviewing and anticipating upcoming jobs, and assisting the management team with staff capacity planning. You will also be involved in various internal firm improvement projects.

**The Fit**
- You are proactive, reliable and organized
- You can develop client relationships, build rapport with the team, business partners and clients.
- You are resourceful and able to work independently with mínimal supervision
- You have above-average time management and organizational skills to meet deadlines
- You are fluent in English, both verbal and written, due to direct communications with clients, taxation authorities, and other parties
- You have at least 2 years of experience working in a professional office environment
- Studies in Business Administration would be highly regarded

At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need extra time to devote to personal matters, and our approach to flexibility provides for this.

We believe in providing our people with continuous learning and growth opportunities through our training systems, exposure to a variety of industries, challenging work, and the opportunity to see work through from beginning to end. We also believe in fostering a strong collaborative environment.

**Job Types**: Full-time, Permanent

**Salary**: From $25.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person

Application deadline: 2023-09-22
Expected start date: 2023-10-02

  • Client Services Coordinator

    1 week ago

    Vancouver, Canada Lifemark Health Group Full time

    **Client Services Coordinator - Vancouver, BC - Full time** **Salary Range: $42,000-$45,000** Over the past 31 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. Our brand represents the integration of many premier companies within...

  • Client Services Coordinator

    4 days ago

    Vancouver, Canada Canadian Cancer Society Full time

    **Job Title**: Client Services Coordinator **Work Model**: In-person work model **Hourly rate**: $17-$25/hour **Permanent, Part-time (weekends, day shift)** **WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?** The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a...

  • Coordinator, Client Services

    5 days ago

    Vancouver, Canada Borden Ladner Gervais LLP Full time

    We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience. We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation,...

  • Client Services Coordinator

    4 weeks ago

    Vancouver, Canada Impact Recruitment Ltd Full time

    Are you savvy professional with a strong work ethic and a self-starter attitude? We are looking for you! Impact Recruitment is seeking to add an outgoing and accountable Client Services Coordinator to our growing team today. Apply directly to this posting or by sending your resume and cover letter to hr@impactrecruitment.caALLOW US TO INTRODUCE...

  • Client Services Coordinator

    3 weeks ago

    Vancouver, Canada Impact Recruitment Ltd Full time

    Are you savvy professional with a strong work ethic and a self-starter attitude? We are looking for you! Impact Recruitment is seeking to add an outgoing and accountable Client Services Coordinator to our growing team today. Apply directly to this posting or by sending your resume and cover letter to hr@impactrecruitment.caALLOW US TO INTRODUCE...

  • Client Services Coordinator

    3 weeks ago

    Vancouver, Canada Impact Recruitment Ltd Full time

    Are you savvy professional with a strong work ethic and a self-starter attitude? We are looking for you! Impact Recruitment is seeking to add an outgoing and accountable Client Services Coordinator to our growing team today. Apply directly to this posting or by sending your resume and cover letter to hr@impactrecruitment.caALLOW US TO INTRODUCE...

  • Real Estate Client Service Coordinator

    4 days ago

    Vancouver, Canada Bell Alliance LLP Full time

    Bell Alliance LLP is a law firm that strives to provide the WOW factor with an extraordinary level of service that people should expect from their community professional advisors. We take a personal approach to law! Situated just outside the downtown core, on the Broadway corridor, our busy real estate team is looking for a full time Client Service...

  • Client Services Coordinator

    3 weeks ago

    Vancouver, BC, Canada Impact Recruitment Ltd Full time

    Are you savvy professional with a strong work ethic and a self-starter attitude? We are looking for you! Impact Recruitment is seeking to add an outgoing and accountable Client Services Coordinator to our growing team today. Apply directly to this posting or by sending your resume and cover letter to hr@impactrecruitment.ca ALLOW US TO INTRODUCE OURSELVES...

  • Client Care Coordinator

    4 days ago

    Vancouver, Canada KymBuna Real Estate Group Full time

    One of the top ranked Real Estate Offices in Vancouver, is looking for a CLIENT CARE COORDINATOR EXTRAORDINAIRE to join our team! Must have incredible customer service skills, be extremely detail-oriented, enthusiastic, self-starting, deeply committed to supporting the team in achieving higher levels of success, and to growing your own skills and developing...

  • Client Services Coordinator

    4 days ago

    Vancouver, Canada Comfort Keepers Full time

    **_Are you a people person with a strong desire to make others happy? Comfort Keepers wants you to join our team!_** This role supports the functions of Business Development (BD), Marketing, and Client Relations. The Business Development function includes managing all aspects of the sales cycle for the company (attracting new business and...

  • Client Coordinator

    4 weeks ago

    Vancouver, Canada Nightingale Medical Supplies Full time

    **Client Care Coordinator** **Minimum Requirements**: - Previous customer service experience (5 years) - Excellent verbal and written communication skills - Compassion and care when working with customers & other team members - Ability to multi task and time-manage - Ability to efficiently organize your work and set priorities **Responsibilities**: -...

  • Client Care Coordinator

    3 weeks ago

    Vancouver, Canada Classic LifeCare - Vancouver, BC Full time

    **Classic LifeCare** is a locally owned and operated home care agency providing the finest home health care experience and nursing support for almost 50 years in BC and Alberta. We are an Accredited agency that helps people live in the moments that matter and build better lives by providing great health care and respecting people, choices and needs. We are...

  • Logistics Coordinator

    2 weeks ago

    Vancouver, Canada Bedrock Service Full time

    Purpose: This role is primarily responsible for the storage and movement of materials and finished goods to all camp locations and projects as well as logistics and procurement.Role Classification: Contractor – Full time May to end of SeptemberThis role is responsible for: Coordinating, tracking, troubleshooting and managing the logistics process from...

  • Logistics Coordinator

    2 weeks ago

    Vancouver, Canada Bedrock Service Full time

    Purpose: This role is primarily responsible for the storage and movement of materials and finished goods to all camp locations and projects as well as logistics and procurement.Role Classification: Contractor – Full time May to end of SeptemberThis role is responsible for: Coordinating, tracking, troubleshooting and managing the logistics process from...

  • Logistics Coordinator

    2 weeks ago

    Vancouver, Canada Bedrock Service Full time

    Purpose: This role is primarily responsible for the storage and movement of materials and finished goods to all camp locations and projects as well as logistics and procurement.Role Classification: Contractor – Full time May to end of SeptemberThis role is responsible for: Coordinating, tracking, troubleshooting and managing the logistics process from...

  • Logistics Coordinator

    7 days ago

    Vancouver, Canada Bedrock Service Full time

    Purpose: This role is primarily responsible for the storage and movement of materials and finished goods to all camp locations and projects as well as logistics and procurement.Role Classification: Contractor – Full time May to end of SeptemberThis role is responsible for: Coordinating, tracking, troubleshooting and managing the logistics process from...

  • Client Services Administrator

    4 days ago

    Vancouver, Canada Lifemark Health Group Full time

    **Client Services Administrator -Vancouver, BC (Permanent Full-time)** - Medical Office or Legal Assistant training is an asset._ As a Client Services Administrator you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You are an outgoing individual with...

  • Client Bus Dev Coordinator

    4 weeks ago

    Vancouver, Canada General Partner for Carthos Full time

    Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,200 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary, and New York. Osler is currently recruiting for a...

  • Executive Assistant

    4 weeks ago

    Vancouver, Canada Keller Williams Realty VanCentral Full time

    **MANDATORY: Must possess a valid driver's licence and personal vehicle** Our team of Vancouver experts is young and entrepreneurial, and we’re always striving to lead the field in marketing, innovation, and consumer education. Our goals are to achieve a new level of customer service for our valued clients in an ever-changing marketplace and to become the...

  • Installer and Client Care Coordinator

    4 weeks ago

    Vancouver, Canada CDI Spaces Full time

    CDI Spaces is looking for an experienced Client Care Coordinator and Installer to join the team! Are you great with customer service, love building furniture for projects on time and on budget, and want to work on a dynamic team? Do you love ensuring customers receive exactly what they ordered on time and with perfect delivery? If this sounds like you,...