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Facilities Manager

7 months ago

Toronto, Canada Cushman & Wakefield Full time

**Job Title**

Facilities Manager
**Job Description Summary**

The Facilities Manager works with the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Ensure the day-to-day operations of the facilities including cleaning, life safety, snow removal, site services and general maintenance are implemented and carried out according to contract
- Experience working with and as part of overseeing multiple staff members and vendor affiliates.
- Manage all contracts to ensure they are reviewed on a regular basis to meet the needs of the client
- Ensure that all site-specific documentation and reporting are completed accurately and on time
- Prepare and manage annual budgets
- Manage PO creation and invoice inquiries
- Analyse and report monthly financial results, variances, accruals, track expenses and produce forecasts
- Manage 5-year capital plan
- Provide adhoc requests for information on a timely manner
- Respond to tenant inquiries both positively and politely in a timely manner
- Look for cost savings and report findings
- Review all work orders to ensure ECD are being met to ensure KPI’s are achieved by working closely with the team
- Adhere to Client policies and procedures
- Conduct regular reviews with Facility team

KEY COMPETENCIES

1. Communication Proficiency (oral and written)

2. Customer Focus

3. Initiative

4. Sense of Urgency

5. Multi-Tasking

6. Detail Oriented

7. Financial Knowledge

8. Time Management Skills

9. Team Orientation

10. People Manager

IMPORTANT EDUCATION
- High school diploma or a General Equivalency Diploma (GED) required
- Associates or Bachelor’s degree in facilities management, building, business or other related field would be preferred

IMPORTANT EXPERIENCE
- A minimum of 5 years of work experience in a customer facing, ever-changing, faced paced office environment
- Experience with expansive reporting, filing, scheduling and communications
- Previous customer service experience in an office environment
- Strong leadership skills

ADDITIONAL ELIGIBILITY QUALIFICATIONS
- Good working knowledge of computer software programs and base building systems
- Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)
- Demonstrated ability to exercise good judgment and make decisions
- Excellent interpersonal skills
- Ability to work a flexible schedule as needed

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others and

exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.