Receptionist/administrator

2 weeks ago

Toronto, Canada The Healing Theory Full time

Are you a friendly, welcoming and organized receptionist looking to be the face of our brand new wellness and rehabilitation clinic? The Healing Theory is a new multi-disciplinary clinic seeking a dedicated and proactive receptionist to join our dynamic team

**Responsibilities**:

- Book in-person and virtual appointments for our practitioners as per the patient's request.
- Bill patients and keep accurate records of all insurance information, payment methods, and product purchases.
- Keep up-to-date patient records, including all medical information provided by doctors and diagnostic labs, while being respectful of patient privacy and confidentiality.
- Maintain clinic cleanliness standards by vacuuming, emptying garbages, wiping down bathroom surfaces, washing, drying and folding clinic linens when required, and restocking supplies.
- Develop a thorough understanding of treatment types/fields of practice of each practitioners in order to better facilitate patient questions and help guide appointment bookings when needed.
- Collaborate with a multidisciplinary team to ensure comprehensive and coordinated care.

Qualifications:

- Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with clients from diverse backgrounds.
- Empathy, compassion, and a non-judgmental attitude.
- Ability to maintain professional boundaries and handle sensitive and confidential information.
- Strong organizational skills and the ability to manage a caseload effectively.
- Knowledge of Jane app software an asset, but not required. Must be able to quickly and effectively learn new software programs, otherwise.

Opportunities for growth exist in this role as we add more practitioners and run classes from our studio space in the basement of the clinic. We offer competitive compensation, a supportive and collaborative work environment, and opportunities for professional growth and development. Join our team and help us create a positive impact in the lives of those we serve

We thank all applicants for their interest, however only those selected for an interview will be contacted.

**Job Type**: Part-time

Pay: $20.00 per hour

Expected hours: 10 - 20 per week

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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