Leasing and Resident Experience Coordinator
3 weeks ago
Job Description: Leasing and Resident Experience Coordinator
Clifton Blake
Full Time
Toronto, Ontario
**Salary Expectation: 50-55K + Commission**
Leasing and Resident Experience Coordinator
Clifton Blake is a developer of purpose-built apartment properties in Toronto whose sole philosophical values centre around excellence in delivery, execution, and client service.
Over the last decade we have built lasting, long-term relationships with our partners, investors and ultimately our friends and their families which will continue to grow well into the future.
Clifton Blake offers a fully integrated service model, including construction management, securities dealer, loan administration and real estate sales, leasing and marketing.
THE OPPORTUNITY
The Leasing and Resident Experience Coordinator will strive to deliver unparalleled world-class resident experience by creating meaningful and memorable moments. You will champion excellency and share a passion for exceptional customer service.
The Leasing and Resident Experience Coordinator understands the importance of creating a positive lasting impression and will be a key interface between the residents and our internal team.
THE ROLE
As the Leasing and Resident Experience Coordinator you will:
- Reduce vacancy, increase resident retention by delivering unmatched customer service to prospective and current residents through execution of resident events and providing personalized assistance to resident requests
- Work collaboratively with cross-functional departments and recommend strategies to leadership on how to improve and/or expand services based on feedback from residents
- Establish and strengthen community partnerships with local businesses in the College West neighbourhood and the downtown Toronto core
- Additional duties as assigned
THE QUALIFICATIONS
- High School Diploma or equivalent is required. Post-Secondary Education in Business, Real Estate, Hospitality, or related discipline is preferred
- 1-2 years related sales experience, ability to sway and influence others
- Exceptional communication, interpersonal, and relationship skills
- Excellent time management and organizational skills. Capable of multi-tasking and managing competing priorities efficiently without sacrificing quality of service
- Advanced skills in Excel, PowerPoint, Word, CRM system, and Yardi is an asset
- Applicant must be able to work a flexible schedule based on the leasing activity that includes evenings, weekends, and holidays
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00-$55,000.00 per year
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- sales: 1 year (required)
Work Location: One location
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