Clinic Support Specialist

2 months ago

Calgary, Canada EFW Radiology Full time

**Clinic Support Specialist**:

- Competition #2024-610**

**Position Status**: Regular, Full-time (1.0 FTE)

EFW Radiology is currently seeking a **Clinic Support Specialist (Ultrasound) **to join our team and contribute to our mission of providing exceptional patient care

**About EFW**:
EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.

**Our Core Values**:

- Compassion: Treat everyone with care, kindness, and respect.
- Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
- Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.

**The Role**:
The Clinic Support Specialist (Ultrasound) works closely with EFW staff and physicians to ensure exceptional patient care through clerical tasks, chaperoning, pre/post procedure and exam care.

**Reporting to**:This position directly reports to the Ultrasound Supervisor.

**Role Overview**:

- Acknowledge and assist patients, family members, and visitors upon arrival.
- Supports receptionists with registration of patients as necessary.
- Perform clerical tasks, including checking clinic templates, verifying patient and referring physician information, and ensuring timely delivery of STAT reports.
- Handle administrative duties such as document processing.
- Assist with clinical tasks related to the Ultrasound modality, such as escorting patients, advising on exam preparation, and potentially assisting with pediatric scans (clinic-dependent).
- Follow privacy and confidentiality policies regarding patient and employee information.
- Assist in stocking procedure rooms, act as a chaperone as needed, and handle tasks related to baby photos.
- Demonstrates EFW values of Compassion, Trust, and Meaning in the workplace.
- Undertakes additional duties as assigned.

**You have the following**:

- Medical Office Assistant, Medical experience and/or Healthcare Aide preferred.
- Medical terminology course and medical experience would be a great asset.
- Strong computer skills with a demonstrated ability to learn numerous computer programs quickly and efficiently.
- Excellent verbal and written communication skills.
- Highly organized with a strong attention to detail.
- Has professional demeanor and can work independently or within a team.

**Why EFW?**

We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;
- Professional Development Programs and Continued Education Support
- Extended Health, Dental & Wellness Benefits
- Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events
- Matching RRSP Group Savings Plan
- Employee and Family Assistance Programs
- Industry-Leading Shift Premium Program
- Onsite and Subsidized Parking
- Volunteer Opportunities with Community Partners

**Schedule**:Clinic Rotations including daytime, evening, and/or Saturday shifts as required.

**Diversity, Equity, and Inclusion at EFW**:
EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

EFW is committed to creating a safe and healthy environment for employees, patients and community partners.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

**Application Deadline**:

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