Manager, Credit Card Acquisition

2 weeks ago

Toronto, Canada PC Financial Full time

**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**

**Location**:
500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9

**When you hire great people, great things can happen.**

PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

**Why This Role is Important**:
**What You’ll Do**:

- Develop channel strategies for credit products, across digital and retail, paid and owned channels to deliver growth and customer mix while optimizing cost to acquire
- Understand channel nuances, performance, and potential to develop appropriate customer targeting strategies which incorporates the relevant offer elements
- Partner management including supporting end to end execution of acquisition strategies across different channels
- Partner with relevant teams to build appropriate forecasting and reporting tools across acquisition channels
- Develop a deep understanding of the business strategy and objectives of the credit card and deposit portfolios along with key P&L drivers
- Develop appropriate customer targeting strategies which incorporates the relevant channel and offer elements
- Develop and grow cross enterprise partnerships to increase the opportunities for acquisition
- Improve the efficiency of acquisition by lowering the cost to acquire
- Monitor performance indicators for customer acquisition and engagement. Leverage analytics to course correct and establish new proactive tactics in collaboration with key stakeholders
- Continue to enhance the acquisition experience for customer

**What You Bring**:

- Bachelor’s Degree in Business or Finance or equivalent work experience; MBA from a recognized institution a strong asset
- 5+ years of professional experience, preferably within the payments, credit cards, or financial services business
- Proactive, self starter who thrives in ambiguity and can navigate a matrixed organization
- Strong leadership, interpersonal, and people management skills with the ability to manage relationships across all levels of the organization
- Results oriented with a proven ability to be involved in multiple projects of varying size and complexity, while prioritizing and balancing multiple tasks within a fast-paced work environment
- Strong verbal and written communication with creative ability to conceptualize and articulate new approaches and solutions

**Number of Openings**:
1
- PC Financial recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our _organization. Accommodation_ is available upon request for applicants and colleagues with disabilities._

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

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